downtheback
Member
- Joined
- Apr 20, 2015
- Posts
- 126
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No problems on miles or route, but just make sure you have 2 non QF carriers. Currently your route can be done with just QF and AY.Is there any reason why this itinerary would not be valid (stopping over in all five cities: SIN, HEL, TYO, SYD and LAX)
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I thought you could only leave from your country of origin once, which is why people often do a repositioning flight initially, so that they can get 2 trips out of the one fare.Is there any reason why this itinerary would not be valid (stopping over in all five cities: SIN, HEL, TYO, SYD and LAX)
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Oh you're right. Forgot about starting in AU problem and trying to get 2 trips. Most 2 trip OWA need to be from non AU startIt has been a while since I have booked one of these. The QF booking engine may have a hissy fit as you are starting in AU and then transiting back through AU to the US. As stated I maybe not be correct.
Has anyone managed to do this recently?You can start a 2 trip (double banger as I call them) from NZ but it is not as easy as it sounds. The QF bookings system claims NZ as part of AU so when trying to stopover in AU the system fails. When I had access to the VIP team I questioned this and they confirmed that a 2 trip could be started in NZ and said the problem would looked into be fixed, that was some 3 years ago and to the best of my knowledge it is still a problem. When I was booking the trip (P1 at the time) there were notes in the booking and I was given a reference number to quote as I was adding sectors or changing flights so the agents could see there had been permission given to manually re-book everything when changes were made. I was will to give it a crack as a P1 as I had access to competent agents and call wait times were not long. I am not sure I would try it again since losing P1 status. Also from memory there were some slight mileage differences in the QF system and GCMapper and if you only had a few hundred mile up your sleeve the routing could fail based on the routes.
Not from NZ but i have 2.5 trips coming up this year starting in CGK. First to Asia then to NA and finally to SIN for the start of a 3rd tripHas anyone managed to do this recently?
I haven't booked one recently.Has anyone managed to do this recently?
I was aware that CGK or MNL were good launching pads. In my case I did not want to do this and starting in AKL was a cheaper option for the positioning flight to get me to Japan and back to AU and then to the EU and back. Most of our flights were with QF (as I could request the seat release) we booked with CX from HKG to the EU and another internal EU flight with AY just to get the x2 OW carriers into the mix. I had always planned to end the trip in ADL but had to consider the mileage to get back to the starting country for the rules to work as the mileage was tight. There were also a few flights that were separate from the main itinerary.Not from NZ but i have 2.5 trips coming up this year starting in CGK. First to Asia then to NA and finally to SIN for the start of a 3rd trip
That's standard.When changing a single leg on a OWA ticket through QF there is a 5K points charge. But my friend was also charged a 7.7k Qantas service fee. Seriously?? isn't that what the 5K charge is? You can't do it online, there's no possible way, so why are they charging for it? And talk about adding insult to injury, he's spent 3 hours on the phone today because of the incompetency of the call centre staff - he should be compensated not charged for that!
Thanks, good to know. Still stinks. I have only ever redeemed for J so wasn't aware of the charge. And I have never changed routing once ticketed.That's standard.
No Service fee applied to J and F changes (change fee still applies)
J is the way to go.… I have only ever redeemed for J so wasn't aware of the charge …
I have a rewards flight that I need to make huge changes too.
basically I only want to keep one leg of the flight and change everything else. And by the end of the changes I won't be hitting the 318k for business Oneworld rewards.
is the only way to do so through the phone centre. Or can I cancel my flights except the one I want and then rebook through the Qantas website?
What sort of changes and what tiered QFF member are you?
If it's major changes as you've alluded to, if you're Bronze and if there's still reward seats showing online that you wish your final itinerary to be, I'd suggest to cancel in full and then re-book online rather than attempting to change via the phone.
It's honestly really a lottery to change reward seats if you're anything less than Platinum as 80% of the time, consultants don't have the same visibility of reward seats that are showing online.
If you are cancelling and rebooking, always book the new one before cancelling the old one in case the new one has hidden problems.
I don't think the different availability for agents is anything like 80%. I think it is a handful of flights. And aside from the earlier availability of QF flights, I don't think status has much to do with it. The call centres seem to have improved over the past couple of years. Timely ticketing may still be an issue, but the reward escalations email seem to be able to retrieve the situation when tickets are not issued. I am happy to make changes by calling.