So, I'm just thinking aloud on something here. I'm a frequent traveller who takes full advantage of QF's new smart technology, using my next gen checkin, q bag tags when checking luggage and just swiping my card on entry to the lounge. In other words, I go from arriving in the airport to arriving at the gate all without interacting with any QF staff. I'm taking it that by doing this, and not chatting to staff along the way my chances of an opup are pretty much nil? Anyone have any strategy / suggestion on this?