Paul Sheehan SMH - Qantas burns a precious resource

[chooms]

http://www.smh.com.au/news/paul-sheehan/qantas-burns-a-precious-resource/2008/07/20/1216492247143.html?page=fullpage#contentSwap1



On July 1, Qantas issued a press release under the heading "Qantas Frequent Flyer - now bigger and better". Simon Hickey, chief executive of the Qantas frequent flyer program, announced, ominously: "Our research strongly indicates that many of our members want a guaranteed seat on the day they want to travel, and are happy to pay more for this."

 

[Harpoon]

Nice summary

I think his last point is most important - If you don't like Qantas or their FF program, there are plenty of other options these days. We must not stay blinded by loyalty.

 

[oz_mark]

He should be able to tick off his February prediction that hyperinflation was coming

We've had the stockmarket plunge, and we're going to have the frequent flyer plunge. The number of unused frequent flyer points inside the global airline market is measured in the trillions. Hyperinflation is coming.

Frequent fly in Qantas ointment - Opinion - smh.com.au

 

[Dave Noble]

this is already in the pre-existing thread about the changes at http://www.frequentflyer.com.au/community/travel-news/qantas-frequent-flyers-fear-fare-13722.html

Since this is a media article, closing this thread to avoid duplication

Dave