Pre-May 17 Starclass Bookings posting QF SC & points?

[itsglenng]

Wondering if anyone here has flown a JQ Starclass (now Business) flight in the last fortnight that was ticketed before May 17? (The date the bundles were announced)

Did your QF points & Status credits successfully post?

 

[KitKat]

Flight last WED, still waiting. Kept boarding pass and invoice with date of star class (discount) booking prior to the great enhancement. T&Cs states should be getting points and SCs for "business fare" as booked B.E. (aka Before Enhancement) but I think will have to have a robust discussion with QFF soon.
Interested to know as well if anyone has had success (automatically posting or otherwise)

 

[MichaelD]

In my recent experience, StarClass status credits are taking about a month to appear (and putting in an online claim doesn't hurry things up at all).

 

[turtlemichael]

My last, in March, took 48 hours to post.

 

[Aspiring]

I phoned Jetstar last night to ask if my upcoming StarClass (discounted) Japan trip, purchased in February, will earn me QFF points and status credits. After a while on hold I was assured yes. No guarantee the claim process won't be lengthy and/or hassle-free, of course.

 

[itsglenng]

I got the email explaining that my MEL-BKK Starclass fare would be moved over to a Business fare and that I would receive the same (if not more) benefits that i was entitled to when i purchased the ticket late last year. However the T&C's on the attached updated itinerary stated that the fare was NOT eligible for SC's & points.

Hoping that the itinerary was just created off a template that doesn't apply to pre-May 17 bookings.

 

[Awesom Andy]

I think I have mentioned this before, but I had a booking on *C promo, and flew on 3K402 on 17 May. Points and SCs have posted with the new J and status bonus.

 

[Hvr]

Booked in April, flew 29 May (MEL-BKK), points and SCs posted on 31 May.

All happy here with the process,

 

[MichaelD]

Booked in April, flew 29 May (MEL-BKK), points and SCs posted on 31 May.

Great to hear that they have;
1. Fixed their slow posting of points and SCs, and
2. Are honouring pre May-17 points and SCs without extensive nagging.

 

[farstar]

Just got my boarding pass for my Business (Starclass special fare) to SIN on JQ007. Under the word Business it has the words "Frequent Flyer", hopefully that means I will get the points and SC.