Problem creating new QFF account via EDR

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docjames

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Jul 10, 2007
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I'm trying to create a new QFF account for the newly arrived minidoc.

I've got the Everyday Rewards (EDR) card, and created an EDR account.

When I try and create a QFF account, i'm getting the following error:

Everyday Rewards - Qantas Frequent Flyer

We cannot process your Qantas Frequent Flyer application at this time as the details you have entered match those of an existing Qantas Frequent Flyer member.

Qantas will e-mail the Qantas Frequent Flyer number to the registered email address for that existing account. Once you have your Qantas Frequent Flyer membership number, you can link your Qantas Frequent Flyer membership through your Everyday Rewards My Account.

If you do not receive an e-mail from Qantas today, contact the Qantas Frequent Flyer Service Centre on 13 11 31 and quote reference number

No email has come through, but i'm reluctant to call QF.

Is there a minimum age requirement on QFF?
Has anyone else had problems with signing up new QFF accounts via EDR?
 
Is there a minimum age requirement on QFF?
Has anyone else had problems with signing up new QFF accounts via EDR?
No and No from my experience.

Both my daughters have signed up their kids. The youngest is was under six months at sign up.
 
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Is there a minimum age requirement on QFF?
Has anyone else had problems with signing up new QFF accounts via EDR?

Are the names/address the same as someon that already has a membership (failing that lastname/first initial)?

(or possibly it is finding someone elses membership, and that person is wondering why they just got an email!)
 
I just signed up my daughter for EDR then QFF. She's just over 2 weeks old and everything went through without a hitch.
 
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