Which goes to the death by 1000 cuts - and the current negative feedback for Qantas Recently.
It’s step wise:
Expensive pricing. Yes but i can earn FF points and get a free seat every so oftern.
Poor award availability - that’s ok because they have a wide route schedule (international options gone)
Poor international availability - partner airlines now now release award seats (see the Qatar thread….)
Poor availability - crews are great and flights are on time - at least the crews are still (mostly) great
Etc etc. The recent negative publicity is the travelling customers screaming “enough”.
