Yet again QF has downgraded me by changing the flight Canberra Sydney Canberra. I don’t know why QF keeps putting these flights on the schedule and then cancelling them and yes, I know they’ve been doing it for years.
Every time they cancel, they downgrade me even though there are J flights available on the next flight.
So now I have to phone in. To get what I paid J points for. 
EDIT, and after 2 hours the phone rang as if a real person was going to speak and then they cut me off. Beaudy.
