Reply to thread

Message

Day of week Friday 29 April
Time of call 5:10pm AEST
Number used 131131
Status Gold
Hold time 57 minutes
Call Centre (if known) Unknown
Matter resolved No
Details Operator picked up, couldn't hear me, long silence on their end while I'm all, "Hello? Hello? Can you hear me?" ... And then the call was terminated.
Wait time was stated to be 30 minutes to an hour.

Have just called back, wait time is stated to be 15 minutes.

[QUOTE="tuesday_, post: 2374601, member: 38563"] [TABLE] [TR] [TD]Day of week[/TD] [TD]Friday 29 April[/TD] [/TR] [TR] [TD]Time of call[/TD] [TD]5:10pm AEST[/TD] [/TR] [TR] [TD]Number used[/TD] [TD]131131[/TD] [/TR] [TR] [TD]Status[/TD] [TD]Gold[/TD] [/TR] [TR] [TD]Hold time[/TD] [TD]57 minutes[/TD] [/TR] [TR] [TD]Call Centre (if known)[/TD] [TD]Unknown[/TD] [/TR] [TR] [TD]Matter resolved[/TD] [TD]No[/TD] [/TR] [TR] [TD]Details[/TD] [TD]Operator picked up, couldn't hear me, long silence on their end while I'm all, "Hello? Hello? Can you hear me?" ... And then the call was terminated. Wait time was stated to be 30 minutes to an hour. Have just called back, wait time is stated to be 15 minutes.[/TD] [/TR] [/TABLE] [/QUOTE]

Verification

Day of week	Friday 29 April
Time of call	5:10pm AEST
Number used	131131
Status	Gold
Hold time	57 minutes
Call Centre (if known)	Unknown
Matter resolved	No
Details	Operator picked up, couldn't hear me, long silence on their end while I'm all, "Hello? Hello? Can you hear me?" ... And then the call was terminated. Wait time was stated to be 30 minutes to an hour. Have just called back, wait time is stated to be 15 minutes.