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I rang 131211 this morning at exactly 8 am and as a WP went straight through to Hobart and was dealt with by a very competent lady whose name I did not catch. I had some travel credit issues combined with travel agent problems and the lady calmly fixed it all. I now have an E-ticket Itinerary and a promise of an actual ticket to follow. The final outcome means I have a flexible whY ticket to MNL for more than I previously paid for PE to HKG (which was the credit from 2020). AJ is laughing all the way to his bonus meeting with the Board and as a rusted on QF WP for more than 20 years I have now bought a big can of WD-40 !!

[QUOTE="CMA222, post: 2463749, member: 21716"] I rang 131211 this morning at exactly 8 am and as a WP went straight through to Hobart and was dealt with by a very competent lady whose name I did not catch. I had some travel credit issues combined with travel agent problems and the lady calmly fixed it all. I now have an E-ticket Itinerary and a promise of an actual ticket to follow. The final outcome means I have a flexible whY ticket to MNL for more than I previously paid for PE to HKG (which was the credit from 2020). AJ is laughing all the way to his bonus meeting with the Board and as a rusted on QF WP for more than 20 years I have now bought a big can of WD-40 !! [/QUOTE]

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