Qantas charging extra for flights booked with a credit voucher

[dsbooth]

When trying to use a credit voucher you have to use the link on the email they send for the cancellation credit.
However when you use the link the prices offered are higher than those available if making a normal flight booking.
As an example PER>HBA 23/7/21 the Red e-Deal for the bookinbg using the cancellation link is $539, the price offered for the normal booking screen is $478.
For the return booking on 2/8/21 the prices are $539 and $380.
Something seems to be wrong.

 

[Hvr]

This is a known issue, the voucher search engine is different to the regukar search engine.

Open a different browser, search for the flight you want on the regular search engine and ring QF. Probably best to take screen shots if phone call takes too long. But ask the QF person to book it at the lower price and not charge the booking fee.