QANTAS CIO "Steps Away" from role.

[RichardMEL]

Can't verify this blog post (nothing on QF newsroom) but it seems reasonable that a shakeup would involve technology. So was he pushed, or did he walk we wonder...

Certainly needs to be a MAJOR focus of any exercise to improve QF on so many levels.

QANTAS: Chief Information officer departs. Is this the first post Alan Joyce casualty?

Sam Charmand, up until now the Chief Information Officer at Qantas and head of some 500 staff, has 'stepped away' from his position, just as it is expected the

www.2paxfly.com

 

[RooFlyer]

Well, the sale of flights which had been cancelled involved a technology failure, at least.

 

[openseat]

Must be night of the long knives at Qantas HQ.

 

[oz_mark]

Definitely being reported.elsewhere (afr, smh)

 

[clifford]

Yes, but how many people do you have sack to change the culture at Qantas?

And who do you replace them with?

Not a short-term project...

 

[anat0l]

Yes, but how many people do you have sack to change the culture at Qantas?

Some might say all heads need to roll. Apple doesn't fall far from the tree and all that...

And who do you replace them with?

Some might say the next sucker.
Others reckon any other smoking monkey with a head screwed on their shoulders could do a better job.

 

[TheRealTMA]

Yes, but how many people do you have sack to change the culture at Qantas?

Most of the board I suggest.

 

[RooFlyer]

Someone new to be invited to appear before the Senate enquiry?

 

[UP4014]

Changes at the top of companies, especially when someone has been there a while, usually ends up with other leaving many by choice but not all.

No big deal for the CIO except the ticket sales of cancelled flights.

 

[Lynda2475]

more details in AFR: Qantas loses senior executive; tasks BCG with repair job and SMH: Senior leader quits while Qantas awaits High Court verdict

 

[RichardMEL]

I do feel senior management set tone and culture, but sometimes a long time toxic culture spills down many levels.. and I think most people would agree that the culture for staff has been toxic in various ways for a long time - probably from even before the grounding of the fleet.

I recent left a toxic environment after a near 20 year employment - and unfortunately it wasn't just the top - indeed they brought in a new CEO from outside, and some others, and while some of the Senior Maagement Team left for one reason or another, it didn't resolve many things, and indeed some string pulling politics players still hung around in the shadows and got other toxic people in to the point where it was untenable for some.

A certain sort of corporate culture can enable middle management and the like to become entrenched and to have like minded people come in so even if the top changes, it may not filter down fully to the ranks.

OTOH, often in my experience of multiple workplaces, often the front liners and people at the lower rungs of an organisation - such as the tech types keeping the cough going, the nameless back room people with no voice are often good people who are stifled from above, and just need that ray to come through from above to actually be really able to make a difference.

I'd bet you anything there are folks within IT who see ALL the messes and have ideas or even proposals for projects to fix, upgrade, enhance (no, the original meaning ) and so on but haven't been enabled. Not saying it will happen anytime soon but I suppose hope springs eternal.


I just fear that such a deeply entrenched corporate culture won't change quickly even with deckchair shuffling at the top.

Still, I am a half glass full guy, so I'm going to hope that change may happen.. not overnigh.. but maybe over the next few years. Time, as always, will tell....

 

[kangarooflyer88]

I'm sorry but there's quite a bit of inaccuracy in the article cited. For one thing the CIO did not step away from his role. Instead, his role was checked in at Sydney airport and has yet to be located. He has filed a missing role report with Qantas but unfortunately that report too has gotten lost. Maybe if he just booked a ticket on the same non-existent flight his role is in, he would find it!

-RooFlyer88

 

[Damian W]

Must be night of the long knives at Qantas HQ.

First of many people to go, I would imagine.

 

[SeatBackForward]

Changes at the top of companies, especially when someone has been there a while, usually ends up with other leaving many by choice but not all.

No big deal for the CIO except the ticket sales of cancelled flights.

They, and a group of hangers-on just ride the gravy train to the next gig. Increasing their parasitic pay rates at the next host company stupid enough to buy their incompetence.

Post automatically merged: Sep 12, 2023

more details in AFR: Qantas loses senior executive; tasks BCG with repair job and SMH: Senior leader quits while Qantas awaits High Court verdict

BCG - cool so lots of sexy powerpoint slides prepared by overpaid graduates, on what wonderful transformation projects they've done in the past.

I just hope the Search and Replace finds all the correct company names to change to Qantas, or some young kid will be looking for a new job.

 

[SeatBackForward]

I'm sorry but there's quite a bit of inaccuracy in the article cited. For one thing the CIO did not step away from his role. Instead, his role was checked in at Sydney airport and has yet to be located. He has filed a missing role report with Qantas but unfortunately that report too has gotten lost. Maybe if he just booked a ticket on the same non-existent flight his role is in, he would find it!

-RooFlyer88

Well to be fair, Qantas doesn't do early departures.

 

[AIRwin]

Well to be fair, Qantas doesn't do early departures.

A bit of humour

www.australianfrequentflyer.com.au

 

[Quickstatus]

shakeup would involve technology.

So, no more work experience kids?

---

but how many people do you have sack to change the culture at Qantas?

Depends on where the CEO thinks the buck should stop.

She should also conduct meetings not with her immediate reporting levels but one two or three levels lower. Cut through the hierarchy and don't rely on filtered info.

 

[RichardMEL]

So, no more work experience kids?

Oh boy that would be a cut TOO far !!!!

Nothing would operate properly....


... oh wait.

 

[codash1099]

I treat most of what I see on YouTube, especially with respect to airlines and airplanes, as a load of guesswork inspired rubbish. This, however, is a fairly good summary of whwere QF currently is.

 

[Lynda2475]

Opinion piece is the Aus todays seems to think QF will survive all of this negative PR pretty well and I tend to agree: https://www.theaustralian.com.au/bu...e/news-story/2c66b624b444f6f850f42046b3f5ea13

Everyone said Optus was done after the data leak and yet they gained customers and had a great result the past FY.