Reply to thread

I would raise that with VA as a complaint, once people start doing that then priority boarding on VA will also cease to work properly, pretty much the only reason to fly VA. If you raise it then hopefully someone in VA will get the airport manager to talk to ground staff and they will then know that people are paying attention to PB. In the past, VA has been reasonably proactive/successful in sending non-PB pax to the back of the regular queue. so that's disappointing to hear.