Yada Yada
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theaustralian.news.com.au said:Qantas gets tough on unions
Staff have been asked to reassess their role, aviation writer Steve Creedy reports
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August 18, 2006
QANTAS has signalled it is prepared to play hardball with unions to get the productivity cuts it wants. The airline has already sidestepped its flight attendants union to sign up Jetstar International cabin crew on Australian Workplace Agreements.
Qantas pilots in a new freight venture have been put on AWAs, and the airline is calling for a freeze on domestic pilots' base pay while indicating it wants its international pilots to work more hours.
Chief executive Geoff Dixon yesterday warned that Qantas would not be satisfied with incremental change, but needed to "make fundamental change on a much greater scale than in the past". He said: "While we will continue with existing efficiency programs, unfortunately, much of our savings over the next two years must come from labour costs, which totalled $3.34 billion in 2005-06.
"This will involve, as already outlined, job losses and significant changes to achieve greater flexibility and productivity."
In a letter sent to staff, Mr Dixon emphasised that each segment of Qantas would have to become a profit centre, stand on its own record, recover its own cost of capital and compete within the group for investment.
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While Mr Dixon said there was no union blacklist, he noted that some unions were "easier and more pleasing to deal with". He was particularly critical of the Flight Attendants Association of Australia's international division.
"They are the same group who threatened Qantas quite aggressively last year when we were doing an AWA, and we just don't have to deal with people like that," he said. "We do have to deal with them in Qantas, but we certainly don't have to inflict them on Alan (Joyce, Jetstar CEO)."
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But FAAA international division secretary Michael Mijatov accused Mr Dixon of trampling over his workers to get cheap labour. He predicted Jetstar would base a sizeable proportion of its cabin crew in Bangkok, where flight attendants working for Qantas earned just $1000 a month.
He said Mr Dixon was creating 200 inferior jobs at Jetstar, and 400 quality flight attendant jobs were being destroyed at Qantas.
Mr Mijatov said Qantas was one of the world's most profitable airlines due to the hard efforts and concessions from staff over the past decade, while executives ran rampant with obscene bonuses.
"Not content with that, now they effectively want to drive people down to McDonald's-type conditions here," he said. "They are such big heroes now they've got the Howard Government's industrial laws and everything's weighted towards them.
"They are trampling over their workforce with no regards to how people feel, their job security or their living standards."
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Australian and International Pilots Association general manager Peter Somerville said Qantas was announcing a significant $480 million profit and giving its two most senior executives $12 million payouts in circumstances where short-haul pilots were being told to take a three-year pay freeze.
He said pilots were long-term employees who wanted the company to make money and share in its success.
"We're concerned about the double standards between what Qantas says and what it does," Mr Somerville said. "And we're concerned about the effect that Qantas management is having on the reputation of the company."
Full Story...
Probably nothing new in the above, although it seems that the screws will be turned even harder than they have been before. I wonder how long Geoff Dixon can continue to squeeze his employees like this, especially the FA's, without increasing damage to the company's reputation via poor customer experience. After all, the FA's are the frontline.