Qantas has a glitch when you pay with Bpay and make changes with Credit Card.

[Robant]

Qantas has a minor glitch in their system which benefits the consumer $4.55.

When paying for a Flight using Bpay, then later changing the Flight, which only allows Credit Card, the GST component of the change fee is not charged.

So the change fee is $50 but we as consumers pay $45.45, which is a little confusing as the missing $4.55 is not 10% of $50.

Still just a small interesting piece of information that is somewhat puzzling in the fact that it is there and hasn't been corrected and it works in the favour of consumers so no complaints here.

 

[samh004]

Still just a small interesting piece of information that is somewhat puzzling in the fact that it is there and hasn't been corrected and it works in the favour of consumers so no complaints here.

And now you’ve posted, it will be fixed

That error would only come up on Red e-Deal and Super Saver fares I presume.

 

[blackcat20]

So the change fee is $50 but we as consumers pay $45.45, which is a little confusing as the missing $4.55 is not 10% of $50.

$4.55 is 10% of the GST-exclusive price, ie. 10% of $45.45

 

[Robant]

And now you’ve posted, it will be fixed

That error would only come up on Red e-Deal and Super Saver fares I presume.

A Qantas Customer Service person informed me of the glitch so staff know.

I think you can change the Higher Cost Fares without penalty so I assume so.

 

[straitman]

So the change fee is $50 but we as consumers pay $45.45, which is a little confusing as the missing $4.55 is not 10% of $50.

$4.55 is 10% of the GST-exclusive price, ie. 10% of $45.45

Robant,

blackcat20 is correct. GST is 10% on top of the cost of an item or 1/11th of the total amount.

 

[Robant]

Robant,

blackcat20 is correct. GST is 10% on top of the cost of an item or 1/11th of the total amount.

Yes of course you are right Blackcat. I make simple errors, it's a human habit of mine.

 

[medhead]

$4.55 is 10% of the GST-exclusive price, ie. 10% of $45.45

You put that much nicer that I might have done.

 

[Robant]

You put that much nicer that I might have done.

After ready some posts I see what you mean.

 

[medhead]

After ready some posts I see what you mean.

Yes, I have been known to jump the gun and make a complete Ar*e of myself.