As for VIP team engagement I could not be happier. I am currently international on a family trip (school holidays) and completely forgot that next years school holidays flight openings started a week or so back. When searching on the QF site I found BA J to LHR but this turned out to be phantom availability. After calling the agent we discussed options, I was after a total of three seats she found options fir DOH which I could not see online. Being with QR I wanted to stay on the call until I knew it was ticketed, the agent said 'leave it with me' or words to that effect by the time I came back from dinner, I had received tickets x2 ADL-xPER-xDOH-LHR and a day earlier ADL-xPER-xDOH-LHR all in J, happy with this outcome.
