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Had an issue where BA cancelled flight (on a qf tkt) and they were unaware. Luckily was able to get to a phone before going to the airport and was able to come up with a solution to make connection. Defies logic how customer gets to know about these first. On the upside was eventually able to find alternate connecting flights and make flight back to oz (but meant flying few more hrs and sitting in more airports for a few more). So saved by being able to call qf back in oz.  First world problems I guess