kangarooflyer88
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Asked already:So @kangarooflyer88 have you actually used the Montreal Convention yourself in a claim? If so did you succeed?
Judging by the amount of time you mention the montreal convention in this forum, one can only assume you are an expert on this mater. Would you mind telling us your personal experience using it with airlines to get a favorable outcome?
Give us details, i.e. which category of the convention, which airline, did you have to start some sort of formal/legal action, or did you just mention it while discussing with an airline representative? Also, for my curiosity, can it be used on passengers too, i.e. when queing in a lounge?
And answered:
I have been fortunate enough to not need to use the convention in travel as airlines have generally done the right thing during irregular operations. But just because I personally haven’t used it doesn’t mean it didn’t exist and cannot be used by international travellers. The point I’m trying to make here is that travellers believe (incorrectly might I add) that they are at the mercy of the airline when disruptions occur. When in truth it is the passenger who holds most of the power by way of consumer law and protections be it EU261 and Canada’s APPR to more broad legislation like Montreal Convention. Certainly I was happy last year when Qantas delayed my Singapore to Sydney flight by 14 hours as that was an easy €600 entitlement under EU261