Qantas Survey - Restaurant Partners

[BlueAU]

Anyone get the survey? Just got the invite to do it.

Dear Mr BlueAU,

We would like to better understand your opinions and attitudes towards the Qantas Frequent Flyer restaurant partners. Your opinions are very important to us and any information you can give us would be greatly appreciated.

We are using Zoomerang to help us undertake this confidential survey of a randomly selected group of valued customers. All responses are private and confidential and reported at aggregate level only - it will not be possible for Qantas Frequent Flyer to identify you.

This survey should take no longer than 5 minutes to complete and will give us valuable feedback to continue to develop the program.

 

[samh004]

Haven't eaten at any so I would assume they'd only send to members who have used the restaurants.

Make sure you complain about restaurants that advertise they still offer QF points, but don't (there was a thread).

 

[BlueAU]

OK just finished it. It asked things like "Were you asked for your Qantas FF Card?" and "Yes got a receipt, No did not take card, yes it was accepted but no receipt" ....

A few times receipts didn't print, they assured me it worked.

There was no option to comment. I wanted to say that they take too long to post! Longer than advertised 7 days. I find they post 6-8 weeks after transaction.

 

[drross]

delightfully quick survey. have eaten at several of the restaurants. points show up in your account anywhere between 7 and 28 days later.

 

[BlueAU]

delightfully quick survey. have eaten at several of the restaurants. points show up in your account anywhere between 7 and 28 days later.

Says 5 minutes, more than 1.3 minutes

 

[djfuzz]

delightfully quick survey. have eaten at several of the restaurants. points show up in your account anywhere between 7 and 28 days later.

We've been doing this a lot since we became aware of it, and go to a QFF restaurant at least once a week, more often twice (not by design, as they happened to be places we went to regularly already). In our experience, has pretty much been 6 to 8 week across the board. Only just now received points that had accrued at the start of September. May be quicker at different restaurants (not sure why), but we've never seen anything near the seven day mark.

And FWIW, we didn't get the survey either!

 

[lovestotravel]

We've been doing this a lot since we became aware of it, and go to a QFF restaurant at least once a week, more often twice (not by design, as they happened to be places we went to regularly already). In our experience, has pretty much been 6 to 8 week across the board. Only just now received points that had accrued at the start of September. May be quicker at different restaurants (not sure why), but we've never seen anything near the seven day mark.

And FWIW, we didn't get the survey either!

Exactly the same here! :shock: