if someone can do OLCI and/or print at home then this is not an issue for them imo.. and they're probably at least partially tech savvy. This isn't the group being affected by these changes.
And yes you can do manual check in at a desk, or at the lounge (if eligible) BUT this puts stress on limited staff (and pax) and causes queues and potential delays to checking in.. and that has always been part of the issue of this thread.
again... we're talking about a smallish group of passengers, and one presumes shrinking as spread of technology and ability increases and so on, but it's still an issue for pax.. or those whoose phone has just died (as above) or perhaps stolen or something.
yes there are some options, but potentially very time consuming and annoying. QF *could* have kept existing functionality but for their reasons (which may or may not be valid from their PoV and make sense - such as the software/dev cost as mentioned above) they've decided not to do so which has an impact on a group of customers.
and irony is probably the older set of pax would be the most likely to hold that "legacy" loyalty to the airline's brand as opposed to the tiktok types who are far more comfy to book BFOD, go JQ, VA, Bonza, whathaveyou
and yes, these are generalisations I am aware.
