Qantas website problems

[Slats7]

Is anyone else having problems with a server error?



Sorry
The site is experiencing difficulties at present. We apologise for the delay and will endeavour to restore operations as soon as possible. Please try again in a short while. In the meantime you can contact us on 13 13 13 within Australia or your nearest Qantas office for all other enquiries.

Thank you for your patience.

 

[Fly1170]

Hi

I was just on the phone to them and apparently their credit card link is down which affects the points calculator for all ff bookings. So nothing can be booked until it's fixed.

Take care

 

[PeteJ]

Is anyone else having problems with a server error?

Sorry
The site is experiencing difficulties at present. We apologise for the delay and will endeavour to restore operations as soon as possible. Please try again in a short while. In the meantime you can contact us on 13 13 13 within Australia or your nearest Qantas office for all other enquiries.

Thank you for your patience.

I'm getting the same message if I try to login to the "Frequent Flyer" link from the Qantas home page (and have been for the last hour or so).

I can however login to the "Manage Your Booking" link ok and do an online check-in ok.

 

[iqis60]

Site is still down for .

 

[Slats7]

Site is still down for .

It's a bit frustrating!

 

[serfty]

Qantas currently have major outage.

It's been affecting most of their systems since shortly after 1pm EST today.

 

[Grooba]

grr and i was right in the middle of making a booking then the site failed, right around 1pm.

I haven't tried to make a booking for months, the first time I do this happens - argh!

 

[dazk]

Yep, looks like it's still down - wanted to book a flight today but get the same error message.

 

[Slats7]

Yep, looks like it's still down - wanted to book a flight today but get the same error message.

I just tried it then and it's still down.

 

[adrian]

I called about 5.30pm, and it was down. The agent said that I couldn't pay for a flight that was being held, until it had been resolved. She also said they hadn't been able to process any payments all afternoon. Must be costing them a bit in lost sales....

 

[v8Statesman]

It is working again now, but I notice Monday's flights have not it the activity statement.

 

[serfty]

It came back up around 8pm.

 

[Slats7]

It came back up around 8pm.

About time!

 

[Grooba]

The booking I almost completed got automatically cancelled when the system went down, then the red-e-deal seat for the flight was gone.

After a 5 minute chat with a staffer at QF all was sorted out and the original booking reinstated.

Happy camper!

 

[dazk]

Looks like there's still a problem, just tried booking online and it timed out when I went to pay via credit card.

Update: Tried it again, it got through but there was an error in processing my name -- my Passenger Details name reads undef (AALP.text.Title.SELECT) Darren Kam; looks like it didn't process the "MR" part correctly!

The resulting e-ticket also has "Darren select Kam" .. interesting... I'm sure "select" isn't my middle name...

 

[aus_flyer]

I'm getting this problem again today...

Server error

Sorry

The site is experiencing difficulties at present. We apologise for the delay and will endeavour to restore operations as soon as possible. Please try again in a short while. In the meantime you can contact us on 13 13 13 within Australia or your nearest Qantas office for all other enquiries.
Thank you for your patience.

Anyone else having same problem?

 

[serfty]

...
Anyone else having same problem?

Not at present ...