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Thanks re first point.

There's obviously something screwed up in my profile.   I get the zeroed stuff if I click through the e-mail (new log on My Account) or if I log onto the primary site and go to 'sale'.   'My Account" comes up with

[ATTACH]16082[/ATTACH]

And not my DoB !  I suspect it has something to do with the free membership re-newal I was given the other day.  Will give 'em a call tomorrow.