What are the ATSB guidelines / suitability criteria for Exit Row seating?
As customers seated in an emergency Exit Row may be called upon to assist crew
members in the unlikely event of an emergency evacuation, ATSB provides the
following guidelines to help ensure appropriate customers are seated in Exit Rows.
Customers will be advised that they must be able to meet the following requirements
when purchasing an Exit Row seat. The customer must:
• be at least 15 years old,
• be able to understand and carry out instructions,
• not be travelling with someone that requires your assistance in an emergency,
• not have any permanent or temporary impairment e.g. deaf, hearing impaired, blind,
vision impaired, any strength or mobility limitation, intellectual impairment or be
travelling with a service dog,
• be able to check outside conditions and react to cabin crew commands,
• be able to reach open, lift and throw out the 15kg (approximately 33lb) exit door in an
emergency,
• acknowledge the exit row briefing given by cabin crew once onboard the aircraft,
• be willing to assist in the unlikely event of an emergency,
• not be seated with an infant,
• not require the use of an extension seat belt.
• not be elderly