QF Reschedule problem

[N860CR]

I've just stumbled onto a little problem... I've logged into My Bookings and have noticed that from late October onwards QF have changed about 10 of my booked flights. They're all ROK-BNE-SYD and originally had been booked to depart ROK at 1635, into BNE at 1800 then onto SYD at 1915. Now it seems the ROK flight has been changed to 1715, into BNE at 1840 and then still onto SYD at 1915.

The problem being... that allows 35 mins to connect (what is the minimum connection time for domestic?) and the 1915 flight is the last one from BNE-SYD during the summer months. The only earlier flight out of ROK leaves at 10am which is far too early for me to be taking off from work.

I'm at a bit of a loss on this one... I know Qantas will give me the "too bad, refund or leave at 10am" but given I fly this route once a fortnight and have 10+ bookings on it, it's going to be very hard for me to make alternative arrangements.

Any suggestions? Is 35 minutes enough to connect? It seems like a bit of a dumb move from Qantas(link). There are always a large number of people connecting to other ports of this ROK flight and I'm sure this is going to cause a large number of problems.

 

[serfty]

Are all of these on the one booking?

i.e. ROK-xBNE-SYD.

You certainly can't book QF2359 on an xBNE-SYD connection on Qantas.com, so it does not meet the MCT.

 

[N860CR]

Yep all as one ticket ROK-BNE-SYD-BNE-ROK.

The "My Bookings" has the option to just hit the confirm button then I'm guessing it will happily accept it, however the bookings engine isn't accepting new bookings on the flights so I'm a little concerned that if I just ok it, and it all goes ugly with a delay or something, QF will attempt to blame me for not meeting MCT... plus I don't really want to spend the night in BNE!

 

[serfty]

Given the one PNR, you should be protected.

Qantas may contact you about this in the next few month if you do not click CONFIRM.

Will you have checked luggage?

 

[N860CR]

Generally not, no (although there is the need occasionally).

I might just hold out for now and see what happens. Eats into my QP time in BNE as well! First booking that has been changed is not until late October. I can sense a repeat of my last reschedule incident, where I got a phonecall the afternoon prior saying go at 10am or don't go at all.

 

[SnowYeti]

Generally not, no (although there is the need occasionally).

I might just hold out for now and see what happens. Eats into my QP time in BNE as well! First booking that has been changed is not until late October. I can sense a repeat of my last reschedule incident, where I got a phonecall the afternoon prior saying go at 10am or don't go at all.

That's not very good when you're there for work. Good luck, I hope it turns in your favour Daniel!

Qantas ...

 

[Dave Noble]

The min connect time in BNE is , iirc, 30 minutes and you will be fine; all being 1 ticket, then if there is a problem they will put you on the next syd service

Da ve

 

[N860CR]

Thanks Dave, I was hoping someone would know the MCT. Unfortunatley the next flight to SYD is 5:30 the next morning! So I guess I'll just hope for the best.

Odd that they're not selling any further tickets if it meets the MCT. Luckily I've got all my flights for summer booked up.

 

[N860CR]

Well not good news unfortunatley. MCT in BNE is 40 minutes, so the connection is 5 mins short!

Options: No supprises really, depart at 10am or get a refund. Looks like my QF days are approaching an end, pretty hard to justify an additional 7 hours just for travelling.