QF SC Query on JL Booking

[shankoz]

Hi all - have a query regarding an upcoming booking in October. It's from Perth to Copenhagen in business, with a deliberately long, connecting itinerary that was done to maximise status credits earn.

It was booked through JAL, with all flights bar one being on a JL flight number. In terms of metal, the PER-SIN/SIN-PER legs are on Qantas, the SIN-LHR/LHR-SIN (via Tokyo) legs are all JAL metal, and the LHR-CPH/CPH-LHR are on British Airways.

On the Qantas bookings page, it would appear that the return leg from Copenhagen is earning the full status credits for business, but for some reason, the outward bound journey seems to be earning much less??


In terms of booking class, all the outbound legs are in "I" class (see below), while the inbound legs are in "D" class


If I've understood the partner tables correctly - shouldn't both "I" and "D" be eligible for the full business class status credits earn with the JL flight number? Or have I missed something completely?

Thank you!

 

[Seat0B]

I had something similar show when I booked CBR-MEL-DXB-MUC-BUD-DXB-MEL-CBR earlier this year QF codeshare flights on EK with the same mix of I and D class. Manage my booking showed the same low earn rates for some flights. In reality, after my flights were taken they all credited as business SC earn, so if my experience matches yours, all should be well. But definitely keep all the relevant documents you might need to fight it later on if you need to.

 

[mannej]

JL7719 might be a partner.
Try flight aware or flight radar and see who the partner is.

It literally says in the flight details the operating carrier (I.e BA)

 

[sudoer]

If I've understood the partner tables correctly - shouldn't both "I" and "D" be eligible for the full business class status credits earn with the JL flight number? Or have I missed something completely?

You haven't missed anything, the Qantas website is wrong in this instance.

You will receive full business SC, and if you don't, you have an extremely strong case for manual crediting of the correct SC amounts.

 

[shankoz]

Thanks all - I thought it may be a mistake but was also scared that I'd inadvertently missed some random clause somewhere that states certain JL business fares are not eligible for Qantas SC earn!! (I did think about calling Qantas but past experiences with the non Aussie call centres have been horrendous)

Fingers crossed !