QF website flight search error

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Ktan89

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May 28, 2019
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Is it just me or are you guys also getting the below error while trying to search for award flights on the QF website?
I keep getting the below error regularly now. It started happening Friday and it seems like it only comes up on selected flight routes.

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With all the IT issues that QF has, I'm not surprised. I used to get some weird errors on QF website, but most of them work on the second/third attempt ...

So, as an IT person, I'm inclined to ask ;

1. Have you tried closing all browser sessions and search again?
2. Have you tried a different browser ? Chrome, Safari, Firefox, didn't think I'd say this, Internet Explorer?
3. Have you tried using InCognito or InPrivate browsing modes?
4. How about clearing the browser history/cache ?

Some of the above have yielded positive results for me, however, it's not a solution

Finally, "Have you tried turning it off and on again" 🤣 (for those not in the know, this is a reference to IT Crowd sitcom)
 
Had issues on my iPad all weekend and kept freezing or getting the same error 500 message.
No issues at all on my iPhone though.
 
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I've been getting the same error on the app...
 
Ok glad i'm not the only one. Looks like their system issues.

@Ade thanks for the IT support :) did it all and doesn't help. I they need to do it on their end.
 
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I seem to have been getting this and some other weird glitches lately.
I've been keeping an eye on flights to Europe for some time. Yesterday I saw a flight that was $1k cheaper than I'd seen it recently so clicked on it to book, went right through and did a points plus pay booking, all passenger detailes etntered etc, got to the final payment page and up popped the error and what do you know when I went back to try again the fare was no longer there!!
 
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