QF website flight search error

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Ktan89

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May 28, 2019
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Is it just me or are you guys also getting the below error while trying to search for award flights on the QF website?
I keep getting the below error regularly now. It started happening Friday and it seems like it only comes up on selected flight routes.

1574641584541.png
 
With all the IT issues that QF has, I'm not surprised. I used to get some weird errors on QF website, but most of them work on the second/third attempt ...

So, as an IT person, I'm inclined to ask ;

1. Have you tried closing all browser sessions and search again?
2. Have you tried a different browser ? Chrome, Safari, Firefox, didn't think I'd say this, Internet Explorer?
3. Have you tried using InCognito or InPrivate browsing modes?
4. How about clearing the browser history/cache ?

Some of the above have yielded positive results for me, however, it's not a solution

Finally, "Have you tried turning it off and on again" 🤣 (for those not in the know, this is a reference to IT Crowd sitcom)
 
Had issues on my iPad all weekend and kept freezing or getting the same error 500 message.
No issues at all on my iPhone though.
 
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I've been getting the same error on the app...
 
Ok glad i'm not the only one. Looks like their system issues.

@Ade thanks for the IT support :) did it all and doesn't help. I they need to do it on their end.
 
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I seem to have been getting this and some other weird glitches lately.
I've been keeping an eye on flights to Europe for some time. Yesterday I saw a flight that was $1k cheaper than I'd seen it recently so clicked on it to book, went right through and did a points plus pay booking, all passenger detailes etntered etc, got to the final payment page and up popped the error and what do you know when I went back to try again the fare was no longer there!!
 
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