Re: QFF Platinum and request release of extra Classic award seats
I just attempted to use this benefit for the first time. I'm looking for 4 x J seats from SIN-MEL next year, and there is 1 seat available as a Classic Award on my preferred flight. I'd be willing to pay cash for 1 seat, or maybe even 2 if necessary. Anyway, I called up and was very impressed with how helpful the agent was. She sent the request for an additional 3 seats, which (unsurprisingly) got rejected by the automated system. However, she has now held the 1 seat that is currently available for me, and sent off a manual request for an additional 2 or 3 seats. Now it's a matter of waiting!