red e deal change fees increasing

[markis10]

[TABLE="width: 100%"]
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[TD="width: 85%"]Increases to Qantas Change Fee Levels for Domestic Fares[/TD]
[TD="width: 15%, align: right"] 15 August 2011[/TD]
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[TD="colspan: 2"]
Effective 28 September 2011, Qantas will increase the change fee applicable to Domestic Red eDeal Fares.

Fees will be increased as follows:


[TABLE="class: basic"]
[TR]
[TD]

Domestic Fare Type​

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[TD]
[/TD]
[TD]

Ticket changed on/before
27 September 2011 (GST incl)​

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[TD]
[/TD]
[TD]

Tickets changed on/after
28 September 2011 (GST Incl)​

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[TR="class: underline1"]
[TD]Red-e-Deal[/TD]
[TD]
[/TD]
[TD]

AUD$55.00​

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[TD]
[/TD]
[TD]

AUD$60.00​

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[TR="class: underline1"]
[TD]Flexi Saver[/TD]
[TD]
[/TD]
[TD]

No Fee​

[/TD]
[TD]
[/TD]
[TD]

No Fee​

[/TD]
[/TR]
[TR="class: underline1"]
[TD]Fully Flexible[/TD]
[TD]
[/TD]
[TD]

No Fee​

[/TD]
[TD]
[/TD]
[TD]

No Fee​

[/TD]
[/TR]
[/TABLE]


The new fee level applies to changes on all Red e-Deal fares where the ticket is reissued on/after 28 September 2011, regardless of date of issue of the original ticket.

Qantas has recently introduced a new Australian fare structure providing customers with greater simplicity, flexibility and further Qantas Frequent Flyer benefits when travelling with Qantas. Our extended range of Flexi Saver and Fully Flexible fares will continue to offer flight time/date changes at no fee, ensuring that our customers are provided with a superior level of choice and flexibility for their travel plans.

For further details please see the Frequently Asked Questions, Domestic Standard Fare Conditions or review the updated Domestic Retail Clue Card effective from 28 September 2011.
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[Limewood]

Don't think many will worry about extra $5.

 

[docjames]

$5? Pathetic nickel and dime, nicely snuck in around their restructure. Honestly, and they wonder why they cop such cynicism and loss of brand value.

 

[medhead]

QF just copying Virgin?

/Whisper

 

[JohnK]

No problem on the $5 increase but one does wonder does it really cost $60 to change a red e-deal?

 

[jsd]

No problem on the $5 increase but one does wonder does it really cost $60 to change a red e-deal?

Does someone want to do the maths? That would be interesting



Once you add in the fare difference (esp. if changing origin/destination) it already is a shock in some cases, I don't think $5 is going to matter TBH


Got caught out last year when the relatives moved from PER to BNE, once the "New fare must be of equal value or higher" rule came into play.... It turned out to be one very expensive trip to BNE

 

[Mal]

Don't think many will worry about extra $5.

It's not the $5 that matters. It's the constant increase of "fees and charges" by QF (and VA too) to levels that cannot represent the true cost. We're getting to the point that it is often better to throw away the ticket rather than change it. (esp. when "new fare must be equal or higher") comes into play.

QF and DJ do need to be careful. They may find themselves in a similar situation to banks (certain fees having to be returned to proper levels).

 

[markis10]

QF and DJ do need to be careful. They may find themselves in a similar situation to banks (certain fees having to be returned to proper levels).

I agree! And while it is only $5, its a significant % rise yet again, back in 2008 it was $38.50 and only $50 last year. Its a bit like the Pilots saying they want a $5 an hour increase, and AJ running to the press stating "Pilots demand an 8% salary increase", its all in the way its put .

 

[Limewood]

It's not the $5 that matters. It's the constant increase of "fees and charges" by QF

Good point sneaky and overall expensive, take them all of 5 mins to alter.

 

[medhead]

Good point sneaky and overall expensive, take them all of 5 mins to alter.

For the flights I've changed it takes them no time, the computer does it.

 

[serfty]

In the USA, such fee generally starts at USD150 ...

 

[Oneworldplus2]

I did SYD-BNE a few weeks ago. The Flexi-Saver was only $20 more than the Red eDeal.

I looked at it this way; $20 for an extra 10SC. I choose the Flexi-Saver. With Red eDeals going up, Flexi-Saver might not be that much more expensive (depending on when you book of course) in the future.

 

[markis10]

I did SYD-BNE a few weeks ago. The Flexi-Saver was only $20 more than the Red eDeal.

I looked at it this way; $20 for an extra 10SC. I choose the Flexi-Saver. With Red eDeals going up, Flexi-Saver might not be that much more expensive (depending on when you book of course) in the future.

If flexi savers are less than $60 difference it makes sense, both are subject to fare changes which can be large at last moment!

 

[JohnK]

Once you add in the fare difference (esp. if changing origin/destination) it already is a shock in some cases, I don't think $5 is going to matter TBH

Sure it does not matter but $60 is $60.

If I have a $95 red e-deal and want to change to another $95 red e-deal using the QF website it is an awful lot of money to spend $60 to change it. And it really has not cost Qantas anything. Lost revenue should not come into play as I may be simply moving from a Sunday flight to a Monday flight 3 months in advance.

This last increase is ~10% increase. That is a sizeable increase and not really justified other than we can do it because we can do it....