removing one passenger from reward booking

[wendlle]

I'll be calling over the weekend but am wondering if anyone knows if I can remove one passenger from a rewards booking or If I have to cancel the entire booking and start again?
There is still rewards availability for my flight but It would just be easier for me if I could remove the one passenger.
I used points plus pay.

 

[hossein_au]

I cannot answer your question but like to point out points plus pay is not reward booking; you have booked a revenue seat and paid using a combination of cash and points.

 

[Quickstatus]

Not sure if you mean moving a passenger out of the booking into their own booking or canceling their ticket.
Points plus pay is not a rewards booking.

You should be able to carve out passengers from a booking and put them into their own PNR whatever the type of booking - reward, points plus pay or purely $$$ . They can still fly under a different booking.
Cancellation is also possible but that passenger will be subject to the cancellation policy.

The only catch is that the passenger (assuming an adult) to be moved or cancelled needs to contact the airline themselves.

 

[Steven of Mysore]

I'll be calling over the weekend but am wondering if anyone knows if I can remove one passenger from a rewards booking or If I have to cancel the entire booking and start again?
There is still rewards availability for my flight but It would just be easier for me if I could remove the one passenger.
I used points plus pay.

I did this on a QFF booking late last year. Easily done.

Post automatically merged: Apr 16, 2023

I did this on a QFF booking late last year. Easily done. And via the www

 

[PlaneCrazy]

I’ve successfully called up virgin before and had them split the passengers of one award ticket into two and then cancel/refund one of them.

 

[Bagpuss]

I'll be calling over the weekend but am wondering if anyone knows if I can remove one passenger from a rewards booking or If I have to cancel the entire booking and start again?
There is still rewards availability for my flight but It would just be easier for me if I could remove the one passenger.
I used points plus pay.

Yes, you do this by calling them.