SC's for a cancelled flight??

[Travelqueen]

So.....hubby and family were booked Mel-Syd- Gold Coast on Tuesday, when Mel - Syd leg was cancelled.

apparently Sydney airport was a nightmare, so they were offered Mel - Gold Coast direct with Jetstar.

my question is....what happens to the SC's that they should have got for the initial flight in qantas?

TQ

 

[Hvr]

Original routing credit, aka ORC is your friend. Just send an email to Qantas with the details asking for ORC and all will be well.

 

[Joshua]

And just to clarify, email frequent_flyer [at] qantas.com.au

Say what happened in a sentence or two and attach the e-ticket receipt and if possible a photo of the jetstar boarding pass

I did one for a partner airline earlier this week on a more complicated situation and it was all fixed within 24 hours