Slow (/Non)Posting of VA Points / SC's since the SABRE switchover
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Re: Slow posting of DJ points / status credits
See discussion over here: http://www.australianfrequentflyer....booking-engine-is-up-46508-25.html#post745020
Current suggestions from call centre are to send your itinerary and boarding pass through to [email protected]
With the change to Sabre, has any one received points and status credits from a Virgin flight taken on 10 Jan 13 or later?. I'm still waiting for a flight taken on 10 Jan...
See discussion over here: http://www.australianfrequentflyer....booking-engine-is-up-46508-25.html#post745020
Current suggestions from call centre are to send your itinerary and boarding pass through to [email protected]
eastwest101
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Re: Slow posting of DJ points / status credits
Thanks for the info. Oh man I am so lucky that I didn't do any VA/DJ flights so far in 2013.....
Thanks for the info. Oh man I am so lucky that I didn't do any VA/DJ flights so far in 2013.....
Re: Slow posting of DJ points / status credits
I flew to Hawaii in early August 2012 which was booked via virginaustralia.com.au.
Flew BNE-SYD with VA then SYD-HNL with HA all sectors in business.
The Hawaiian Airlines (SYD-HNL-SYD) sectors were credited within a week, however the BNE-SYD/SYD-BNE flights were credited a few days after introduction of the Sabre system.
The annoying part is my review date was about 6 weeks after the flights so the 80 status credits are now worthless :-(
Jason
I flew to Hawaii in early August 2012 which was booked via virginaustralia.com.au.
Flew BNE-SYD with VA then SYD-HNL with HA all sectors in business.
The Hawaiian Airlines (SYD-HNL-SYD) sectors were credited within a week, however the BNE-SYD/SYD-BNE flights were credited a few days after introduction of the Sabre system.
The annoying part is my review date was about 6 weeks after the flights so the 80 status credits are now worthless :-(
Jason
kpc
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Re: Slow posting of DJ points / status credits
Ditto here...now to search for the "missing" BP:shock:...which +1 has lost!!:evil::evil::evil:
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Re: Slow posting of DJ points / status credits
My flight from 13 Jan (on Sabre) posted yesterday. My flight from 10 Jan has not yet posted.
My review date is tomorrow, and I'm well over the 800 SCs required to requalify. So I'm going to hope there's some sort of epic screwup which results in the 10 January flight posting with an activity date of 23 January or later and those SCs will count towards my January 2014 requal!
My flight from 13 Jan (on Sabre) posted yesterday. My flight from 10 Jan has not yet posted.
My review date is tomorrow, and I'm well over the 800 SCs required to requalify. So I'm going to hope there's some sort of epic screwup which results in the 10 January flight posting with an activity date of 23 January or later and those SCs will count towards my January 2014 requal!
EuroFlyer
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Re: Slow posting of DJ points / status credits
waiting on 5 flights to post aswell, points and credits
waiting on 5 flights to post aswell, points and credits
Re: Slow posting of DJ points / status credits
I lose 120 SCs in the next two weeks. If these SCs aren't posted soon I might miss an upgrade. Definitely having the Sabre-induced anxiety!
Update: points from Thrifty rentals for the trips I've flown are coming in, but still nothing from the flights!
I lose 120 SCs in the next two weeks. If these SCs aren't posted soon I might miss an upgrade. Definitely having the Sabre-induced anxiety!
Update: points from Thrifty rentals for the trips I've flown are coming in, but still nothing from the flights!
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Re: Slow posting of DJ points / status credits
My points and SC just came in from a flight from BNE to SYD on the 9th Jan, just before they switched over has taken 2 weeks to be in. However it seems like I got the wrong amount of points and SC both my flights. Has anyone else noticed that they've been awarded incorrect points and SC?
My points and SC just came in from a flight from BNE to SYD on the 9th Jan, just before they switched over has taken 2 weeks to be in. However it seems like I got the wrong amount of points and SC both my flights. Has anyone else noticed that they've been awarded incorrect points and SC?
Re: Slow posting of DJ points / status credits
Two weeks and still waiting.
That first flight of 8 I'm waiting on was the one that clocked me to Gold. All my rental car points and used Silver lounge passes have been updated and processed from those trips pronto, but still no joy on flights. Also in there are the points from a magazine subscription I bought for my mum's birthday last week. Have very recently decided to get a Virgin 241 card (though unfortunately as soon as I have, enhancements seem to be coming), and Velocity account updated to include the 241 flights within 24 hours of approval. All these occurred after my still absent flights.
Luckily lounge reps didn't always mark me off when I said I should already have gold status, giving a few extra visits. Though really Gold should already be on their system, even if I don't have a card. Might go back to QF for a bit, as I have Gold there (I unfortunately missed the big status match due to living OS then).
Sounds a bit whiney to be obsessing, but as a BIS in an Y-only BFOD company Gold isn't always an easy get, and much appreciated once it's been got, and don't know if I want to keep trying with VA when it's already assured at QF.
But come on, their systems seem to be quickly and easily picking up everything *except* flights right now!
Two weeks and still waiting.
That first flight of 8 I'm waiting on was the one that clocked me to Gold. All my rental car points and used Silver lounge passes have been updated and processed from those trips pronto, but still no joy on flights. Also in there are the points from a magazine subscription I bought for my mum's birthday last week. Have very recently decided to get a Virgin 241 card (though unfortunately as soon as I have, enhancements seem to be coming), and Velocity account updated to include the 241 flights within 24 hours of approval. All these occurred after my still absent flights.
Luckily lounge reps didn't always mark me off when I said I should already have gold status, giving a few extra visits. Though really Gold should already be on their system, even if I don't have a card. Might go back to QF for a bit, as I have Gold there (I unfortunately missed the big status match due to living OS then).
Sounds a bit whiney to be obsessing, but as a BIS in an Y-only BFOD company Gold isn't always an easy get, and much appreciated once it's been got, and don't know if I want to keep trying with VA when it's already assured at QF.
But come on, their systems seem to be quickly and easily picking up everything *except* flights right now!
eastwest101
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Re: Slow posting of DJ points / status credits
Well that was karma - our company just put me on some VA flights in a few days time, at least that means that someone is able to book flights on VA at the moment so I may not be sitting on the aircraft alone. Of course I can't see my bookings yet or select a seat.
Well that was karma - our company just put me on some VA flights in a few days time, at least that means that someone is able to book flights on VA at the moment so I may not be sitting on the aircraft alone. Of course I can't see my bookings yet or select a seat.
Re: Slow posting of DJ points / status credits
Just had points and SC post to my daughters' accounts for DJ flight taken in October.
Unfortunately SC won't go to me as family pooling not set up until after the flight.
Will be 40 SC short of plat after landing US on upcoming holiday. Will have to wait until after return leg - cant convince wife on the merits of a status run before we go.
Just had points and SC post to my daughters' accounts for DJ flight taken in October.
Unfortunately SC won't go to me as family pooling not set up until after the flight.
Will be 40 SC short of plat after landing US on upcoming holiday. Will have to wait until after return leg - cant convince wife on the merits of a status run before we go.
Re: Slow posting of DJ points / status credits
Took 2 flights on the 14th of Jan. One of them just posted on the 22nd. Other nothing.
Tried and put in mileage claim on the non-posting one and get:
Unfortunately our records show that you did not board this aircraft therefore you are ineligible to claim Points for this flight.
Sigh. Going to be on the phone with virgin tomorrow looks like. They better not ask me for boarding passes because they've been thrown out already.
Took 2 flights on the 14th of Jan. One of them just posted on the 22nd. Other nothing.
Tried and put in mileage claim on the non-posting one and get:
Unfortunately our records show that you did not board this aircraft therefore you are ineligible to claim Points for this flight.
Sigh. Going to be on the phone with virgin tomorrow looks like. They better not ask me for boarding passes because they've been thrown out already.
Steve Dyer
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Re: Slow posting of DJ points / status credits
I am in the same boat, over 200 SC in the "virgin blackhole" at the moment. I never used to have an issue calling VA, now I dread it... takes far too much time...
I am in the same boat, over 200 SC in the "virgin blackhole" at the moment. I never used to have an issue calling VA, now I dread it... takes far too much time...
EuroFlyer
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Re: Slow posting of DJ points / status credits
still waiting for 4 flights some two weeks ago.
im with you on the calling virgin, was 25 minutes waiting lastnight for the so called Platinum line, gave up in the end.
still waiting for 4 flights some two weeks ago.
im with you on the calling virgin, was 25 minutes waiting lastnight for the so called Platinum line, gave up in the end.
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