I spoke with my solar panel company today, they asked if there was a problem with Solar Victoria.
I advised them about the document submission issue and the problems I'm having with the process.
Apparently this is a very common issue that is well known and they're waiting until they get lots of complaints to resolve it!
Now the process is you have to get a quote from a solar panel company who then submits it to Solar Victoria who then invites you to apply for the rebate. There are only 3,333 rebates this month so you have to be quick.
I'm in line for the rebate if I get my application completed in 14 days from submission. But they won't accept my documents! The company has several applicants in the same boat and aren't allowed to ask questions on their customers behalf.
The company called Solar Vic today and heated words were spoken. I expect a phone call tomorrow to resolve the issue. If not there will be calls from me.