It seems I've managed to get pinged for speeding in the Western Cape.
About 2 months after renting a car with Avis, I noticed a charge on my Amex for 325 rand. I emailed Avis to query what it was, and got a once sentence reply that just said "it's the admin fee for the traffic fine on the rental". I got onto them to ask for more details (ie: where, when, show me the fine etc), however they never responded.
I chased up on Facebook and, surprise surprise, they got back to me with some "details". I haven't seen the fine, but they provided a "fine number" and the claimed location (which I believe I was in, so I will assume I did actually do it). They say the admin fee is for passing on my details to the relevant local authorities, which is fine by me. I did a bit of backwards and forwards emailing, and they still haven't sent me a copy of the fine. The SA gov has a website where you can lookup and pay traffic fines, however the number they gave me comes back as "invalid".
The person at Avis then told me "you don't have to pay the fine as you're not a SA citizen, and you will not get into trouble. You just pay us the admin fee for passing on your details". This seems a tad questionable, as I assume they've handed over my passport number (which could cause an issue on reentry - I am in SA about 3 times a year). I asked Avis to advise exactly what information was handed over, however they've now gone silent.
I can only assume that the fine is genuine, but Avis aren't doing a good job of convincing me. I will note that I've never had a single traffic fine in nearly 20 years of driving and usually can pickup a fixed camera pretty early.
Has anyone dealt with traffic offenses in SA hire cars before?
About 2 months after renting a car with Avis, I noticed a charge on my Amex for 325 rand. I emailed Avis to query what it was, and got a once sentence reply that just said "it's the admin fee for the traffic fine on the rental". I got onto them to ask for more details (ie: where, when, show me the fine etc), however they never responded.
I chased up on Facebook and, surprise surprise, they got back to me with some "details". I haven't seen the fine, but they provided a "fine number" and the claimed location (which I believe I was in, so I will assume I did actually do it). They say the admin fee is for passing on my details to the relevant local authorities, which is fine by me. I did a bit of backwards and forwards emailing, and they still haven't sent me a copy of the fine. The SA gov has a website where you can lookup and pay traffic fines, however the number they gave me comes back as "invalid".
The person at Avis then told me "you don't have to pay the fine as you're not a SA citizen, and you will not get into trouble. You just pay us the admin fee for passing on your details". This seems a tad questionable, as I assume they've handed over my passport number (which could cause an issue on reentry - I am in SA about 3 times a year). I asked Avis to advise exactly what information was handed over, however they've now gone silent.
I can only assume that the fine is genuine, but Avis aren't doing a good job of convincing me. I will note that I've never had a single traffic fine in nearly 20 years of driving and usually can pickup a fixed camera pretty early.
Has anyone dealt with traffic offenses in SA hire cars before?