Website: Sports Car Rentals Australia - sports car hire, rent a car, vehicle rentals, car rental, leasing melbourne
Based in Richmond, Melbourne. I've googled them and I can't seem to find any reviews on them.
Has anyone rented from them? Or does anyone know anything about them?
Background
I purchased a voucher from Spreets about 11 months ago, for a day's hire (9am - 5pm) of a Porsche 911 for $179 (usually $600-$700 for 24 hours).
Voucher terms state:
To me, this implies that they will not actually debit my card (Underline of the word imprint is mine). However, when I booked it, I was advised that they would debit my credit card $4,000! Not only that, they will do it 7-10 days before the rental date (Saturday week) and it won't be returned until 7-10 days after the rental! This was not disclosed on either the voucher or their website. Not happy!
I expressed my displeasure at the misleading terms and they blamed Spreets! They mentioned that Spreets contacted purchasers about changes about 2 weeks later (I was not contacted) and offered a refund if purchasers were not happy (Spreets website says they have a 10 day refund period). I suspect that at this late stage (I wanted to rent the car in summer), I will not be offered a refund. They then advised they do not accept Amex (again, not disclosed on their website or the voucher) and when I mentioned this, the person I spoke to got quite narky and said I had their number and could call them back if I wanted to proceed!
I am going to call Spreets today, but thought I would see if anyone knows anything.
I really want to drive the Porsche, but not at a cost of $4,179!
I should note that I have purchased and redeemed another voucher from Spreets for two nights accommodation without any issues.
Based in Richmond, Melbourne. I've googled them and I can't seem to find any reviews on them.
Has anyone rented from them? Or does anyone know anything about them?
Background
I purchased a voucher from Spreets about 11 months ago, for a day's hire (9am - 5pm) of a Porsche 911 for $179 (usually $600-$700 for 24 hours).
Voucher terms state:
To me, this implies that they will not actually debit my card (Underline of the word imprint is mine). However, when I booked it, I was advised that they would debit my credit card $4,000! Not only that, they will do it 7-10 days before the rental date (Saturday week) and it won't be returned until 7-10 days after the rental! This was not disclosed on either the voucher or their website. Not happy!
I expressed my displeasure at the misleading terms and they blamed Spreets! They mentioned that Spreets contacted purchasers about changes about 2 weeks later (I was not contacted) and offered a refund if purchasers were not happy (Spreets website says they have a 10 day refund period). I suspect that at this late stage (I wanted to rent the car in summer), I will not be offered a refund. They then advised they do not accept Amex (again, not disclosed on their website or the voucher) and when I mentioned this, the person I spoke to got quite narky and said I had their number and could call them back if I wanted to proceed!
I am going to call Spreets today, but thought I would see if anyone knows anything.
I really want to drive the Porsche, but not at a cost of $4,179!
I should note that I have purchased and redeemed another voucher from Spreets for two nights accommodation without any issues.
