The Beginning of the End!

[Rick93]

Well, by now we have all started to receive emailed messages from Qantas, telling us of the "new changes" to QFF.

It looks like we'll have "changes" every year or two....

I just hope the whole thing doesn't go the way of ANZ's Rewards Program!!!

regards,

 

[Rick93]

Of course... I didn't check the 'DISCUSSION' page first, before starting this thread off.

Carry on....

 

[mohitg76]

Is it really worth

So much for loyalty. You keep on flying and promoting Qntas..they come out with more than 600 Mn of profits. Then raise the fuel surcharge. And to rub that all in, they revamp the entire points system.
Almost a 1,00,000 points more for London!! Ridiculous..Monolpoly should be taken care by the government

 

[alien]

maybe one of the mods can merge the thread to the current one???????

 

[clifford]

Re: Is it really worth

So much for loyalty. You keep on flying and promoting Qntas..they come out with more than 600 Mn of profits. Then raise the fuel surcharge. And to rub that all in, they revamp the entire points system.
Almost a 1,00,000 points more for London!! Ridiculous..Monolpoly should be taken care by the government

Yes, but don't forget that the Govt created the monopoly in the first place by helping kill off Ansett.

 

[bybuys]

Re: Is it really worth

So much for loyalty. You keep on flying and promoting Qntas..they come out with more than 600 Mn of profits. Then raise the fuel surcharge. And to rub that all in, they revamp the entire points system.
Almost a 1,00,000 points more for London!! Ridiculous..Monolpoly should be taken care by the government

Yes, but don't forget that the Govt created the monopoly in the first place by helping kill off Ansett.

Ahh, RIP Ansett.

Im sure many Qantas converts from Ansett must be thinking here we go again, why didn't we learn our lesson about points??

There are still lessons not being learned by QF in how to retain customers. After the collapse of Ansett, QF had a market share of 90%. Whilst this was obviously not sustainable, you have to ask yourself why the customers that flew QF during this period, progressively started flying Virgin as its capacity increased, reducing the QF market share over time to about 66%.

This downward trend could continue, if Virgin captures more travellers, particulary with the mood amongst QFF at the moment.

Ansett was once top of the class with market share in Australia.

Why not just hand more of your market share to Virgin on a platter??

 

[DerekC]

Tell Qantas How You Feel

I'm a platinum flyer - I travel 12-15 times a year throughout Asia.
Since receiving the news from Qantas this wee re the changes to the "loyalty" program I have:
1. Responded to the email
2. Faxed a letter of complaint to Martin McKinnon -Qantas Head of Marketing in Sydney fx 02 9691 3096
3. Instructed my travel agent to put on hold all my bookings with Qantas for the first 6 months of next year.

We need to get active and tell Qantas AND show them we are not going to be pushed around.

 

[KLUBS]

FFLYER Changes too hard to swallow

I did a simple calc on Perth to Melbourne and will now need 75,000 points Bus Class return instead of 45,000. It was the same points Per to Singapore, now it is 100,000 points return. QANTAS claimed in thier openning statement there were some disadvantaged by the current system. Obviously not enough were and QANTAS wants to make sure as many more are and the points scheme eventually dies out. In 2 years they will probably claim not enough are using it so they will cancel the deal altogether. I have sent off my complaint to them and can only hope more do to create enough of a backlash than ever. With other airlines now entering the market, this is a foolish move on thier part.

 

[Rick93]

I got my 'official' response back from Qantas the other day...

Typical of what you'd expect... lines like: "We are sorry you feel that way..." "We hope you continue to enjoy the benefits QFF provides for you..." etc. etc.

Nothing about any possible compromise.....

So, I reckon... get used to it.... this is how it is.... take it or leave it!!!

regards,
(Merry Christmas! .... not Seasons Greetings, Clover you GRINCH!)

 

[drron]

Having lost all my ansett points I am not fussed with frequent flyer programs.My wife and I fly business clas to JFK every 6 months.JAL-$13000 for two-on QF $18000.I dont think FF points or status make up for that-we earn AA points anyway.
So with this last lot of changes everyone should look at their own situation and I'm sure there are many more that would be better off saying good-bye qantas.

 

[NM]

My wife and I fly business clas to JFK every 6 months.JAL-$13000 for two-on QF $18000.

Then you are looking at the wrong QF fares. You can get from SYD/BNE to NY using the OneWorld Circle Pacific 22,000 mile fare for way less than $9000 each (including taxes, surcharges, levies, bribes, tips etc). Much closer to the JAL fare you quote.

And if you did that twice per year you would both be QF Platinum status FF members, getting First Class lounge access, First Class checkin, priority waitlist for paid and upgrade, better award availability etc.

List price on DCIR22 OneWorld Circle Pacific 22,000 mile fare went up from A$6765 to $7029 on October 10th. The taxes/surcharges/levies etc on my current DCIR22 are $280.54. So at list prices inclusing of all current charges, that's $7309.54. With our corp discount, I would get change from $13,000 for two of these fares. When comparing with the JAL fare, make sure you are including all recent fare increases and surcharges, taxes etc which I have included in the DCIR22 fare above.

SYD-LAX-JFK-NRT-CNS-BNE-SYD is 21,647 miles, so it fits into the fare rules. And after May 2005, this will earn 660 SC's each time, two trips being 1320 SC's. 1400 is required for the first Platinum qualification, and 1200 for requalification after that.

 

[Rick93]

NM's example, as above, is a prime example of how looking at the situation in a critical analysis will prove, that, for certain users, all is not really 'lost'.

Many of us were initially 'emotional' above the changes to the QFF Program.

After looking at my 'personal' situation, I do not intend to 'throw it all away'.

Sure, it's going to be a little hard to 'swallow' first up, but as the previous example demonstrated.... why throw away the 'rewards' that WILL BE OFFERED?

(I'm still going to use all my points on flights under the 'cuurent' system.... that's my choice for my personal circumstance)

regards,