Access denied #2
The flight from London to Singapore was routine and we arrived about 2 hours late.
It was my first visit to Singapore since the QF first lounge opened.
With our layover reduced to just 60 minutes, I was pleased our gate was nearby.
We scurried to the lounge and presented our boarding passes only to be denied entry and directed to the business lounge.
Slightly confused I asked why and was told it was because we were in Business Class.
It was then that the penny dropped that our Frequent Flyer details were not on the boarding passes.
Luckily, I had my physical FF card and even after producing it we were still denied entry.
However, the excuse changed to “the lounge is full.”
Watching other passengers from our flight granted entry I was unimpressed and didn’t believe the excuses we’d been given.
Arguing wasn’t going to change the outcome.
Instead, I noted the staff member’s name for later feedback and we raced to the business lounge to exact revenge at being denied published benefits.
By the time we arrived I estimated we had just 20 minutes in which to eat and drink a month worth of Qantas’ EBIT.
Miss H stepped up to the challenge, loading up on the classic combination of hot chips and creme brûlée.
Mrs H was having none of it.
I fetched drinks from the bar.
No sooner had I put them down and Mrs H was on her feet getting twitchy.
Sadly, we managed just three servings of chips, two glasses of wine, a lemonade and three creme brûlées before Mrs H insisted it was time to go to gate.
Trying to get our money’s worth seemed like a great idea right up to the point we began the half-marathon back to the aircraft.
