Thanks, so I currrently have hkg to Hel booked for 3 pax in business and I want to change to hkg to arn, as I have just realised they are the same rewards price. However, none of the qantas agents (I’m only silver with qf) I have called were able to do so, and kept saying they had no availability. I presume the issue is that I already have hkg to Hel booked, so when they search for hkg to arn availability, they are not able to find any reward seats on hkg to Hel, and thus are not able to change my flight to the hkg to arn married segment flight.
I am considering cancelling and rebooking, will that work, or are there any other methods to get around this, maybe a Hobart phone agent?
