TonyHancock
Senior Member
- Joined
- Aug 26, 2010
- Posts
- 5,645
Well, I have had enough of those chaps at VA or DJ or whatever it is called. This new fangled customer service malarkey is damned well un Australian. It is time we QFF masochists stood up to be counted.
If DJ/VA think they can buy me with aircraft refits, anytime lounge access, partnerships with SG, NZ and DL, J seats, refurbished lounges, curbside lounge access, responsive reps on AFF, friendly FA's, fancy new Amex linked credit cards, a revamped FF program, sandwich presses, PE tasters, inviting AFF members to participate in meetings and research, rolling FF membership years, priority domestic boarding, and deliberate attempts to look after it's FF's, they are very much mistaken. I'm made of sterner stuff.
Traveling with QF is like being in an English Private school in the 1920's. (At least I imagine it is...not being old enough to have lived in the 1920's and not having attended a private school!) QF knows what is best for us, it is not for us to presume we know what we want. Our role is to take, unquestioningly, what is meted out, and certainly not to behave like young Oliver and ask for more.
My particular favourite is the line "because that is what our customers want." It was such a treat to hear it when they introduced the appalling little plastic boxes as J amenity kits. The toothbrush wouldn't even fit into it......but apparently that is what I wanted. I rang them to explain that it wasn't but I was assured it was. I took it on the chin and accepted that I was wrong, I did, in fact, want a completely useless, rubbish, half empty plastic box when I traveled J. Had they not been so insistent I would still, today, believe that I didn't want that plastic box.
How I chortled to myself when PG was changed from 2100 SC's to 2400 SC's mid membership year. Clearly that is exactly what I wanted, I just didn't realise. Obviously I now know it was for my own good. (Well I think I know it was for my own good, I'm still a little confused as to why though.
)
I for one am fed up of hearing about all of these new initiatives at DJ/VA. Come forward and stand up for the mighty Red Roo my fellow masochists. Perhaps you are partial to playing the upgrade lottery on international flights, or maybe waiting at the back of a 100 person queue to board domestically.
Share your masochistic experiences here.
If DJ/VA think they can buy me with aircraft refits, anytime lounge access, partnerships with SG, NZ and DL, J seats, refurbished lounges, curbside lounge access, responsive reps on AFF, friendly FA's, fancy new Amex linked credit cards, a revamped FF program, sandwich presses, PE tasters, inviting AFF members to participate in meetings and research, rolling FF membership years, priority domestic boarding, and deliberate attempts to look after it's FF's, they are very much mistaken. I'm made of sterner stuff.
Traveling with QF is like being in an English Private school in the 1920's. (At least I imagine it is...not being old enough to have lived in the 1920's and not having attended a private school!) QF knows what is best for us, it is not for us to presume we know what we want. Our role is to take, unquestioningly, what is meted out, and certainly not to behave like young Oliver and ask for more.
My particular favourite is the line "because that is what our customers want." It was such a treat to hear it when they introduced the appalling little plastic boxes as J amenity kits. The toothbrush wouldn't even fit into it......but apparently that is what I wanted. I rang them to explain that it wasn't but I was assured it was. I took it on the chin and accepted that I was wrong, I did, in fact, want a completely useless, rubbish, half empty plastic box when I traveled J. Had they not been so insistent I would still, today, believe that I didn't want that plastic box.
How I chortled to myself when PG was changed from 2100 SC's to 2400 SC's mid membership year. Clearly that is exactly what I wanted, I just didn't realise. Obviously I now know it was for my own good. (Well I think I know it was for my own good, I'm still a little confused as to why though.
)I for one am fed up of hearing about all of these new initiatives at DJ/VA. Come forward and stand up for the mighty Red Roo my fellow masochists. Perhaps you are partial to playing the upgrade lottery on international flights, or maybe waiting at the back of a 100 person queue to board domestically.
Share your masochistic experiences here.
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