Thnigs not 100% at DJ

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markis10

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Not sure what the go it, probably the weather in SE QLD, however it appears things are not all normal at DJ, its taking forever on hold to get through to Velocity, and while I was waiting I thought I would have a look at happy hour, there is none, except the ad for it on the home page.

Maybe the staff have take the day off that are responsible, a bit like the brain cells that are responsible for my typing.
 
Not sure what the go it, probably the weather in SE QLD, however it appears things are not all normal at DJ, its taking forever on hold to get through to Velocity, and while I was waiting I thought I would have a look at happy hour, there is none, except the ad for it on the home page.

Maybe the staff have take the day off that are responsible, a bit like the brain cells that are responsible for my typing.

Something seems amiss with their website. Most links seem to end up just presenting the home page to me.
 
At least I got through in the end to an operator who told me what the process was for tier matching :D:D:D:D:D
 
Well the happy hour is now up ... can still be booked even though it's after 1pm in Brisbane.
 
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All seems to be ok with Virgin Blue website for me, and Happy Hour was all ok too (about an hour ago) SYD CNS was only $129...nice getaway.

Not sure about the phone problem though, although I did ring them this morning to advise them of the problem with flights updating in Velocity! They advised they are not aware of any problems, but I would suggest a scan of the related threads on this site would indicate that this is not an isolated problem
 
Not sure what the go is, probably the weather in SE QLD,
You're not wrong there - very soggy day in Queensland today!

There was some issues with Happy Hour posting today, which was ironed out as soon as possible. Was extended by an hour to make up for the down time.

Has been a busy day on the phones too.

Thanks for the patience Markis10 :)
 
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