Transfer from Virgin Atlantic Miles to Hilton HHonors

[k3nnis]

Hi All,

Have anyone here tried transferring from flying club miles to HH? I checked with VS and they said its 1 VS mile = 2 HH.

So I did the transfer on Monday for 60000 VS miles and today I received 60000 HH points in my Hilton account which is incorrect. I hope I will get the other 60000 HH points. I have contacted Hilton and they have asked me to contact VS. I have called VS in the UK and they hae sent an email to investigate.

Seems odd I am only getting 1:1....

Cheers,
K.

 

[mella2007]

I did this last year and transferred 15,000 Flying Club miles and got 30,000 HHonors points. I don't think the swap rate has changed so definitely get in touch with them to get sorted out

 

[k3nnis]

Thanks. Who do you think is the right one to contact in this situation? VS or HH? I called HH and they said to call VS.

 

[mella2007]

Def VS and email and call

 

[k3nnis]

Thx I called the uk office already. They are looking into it for me. I'm not sure which email address I should use...but I'll see if they respond early next week.