- Joined
- Aug 21, 2011
- Posts
- 15,659
- Qantas
- Platinum
- Virgin
- Platinum
- SkyTeam
- Elite Plus
- Star Alliance
- Gold
I'm going to be spending three and a half weeks venturing through two amazing countries in South America; Brazil and Peru. If all goes to plan, I will be visiting Belo Horizonte & São Paulo (Brazil) and Lima, Cusco, Machu Picchu, Puno & Lake Titicaca (Peru). I've really been looking forward to what should be an exciting adventure!
I hate to have to begin this trip report with a negative review, but when I review something I tell it like it is... I promise it will get better from there though!
For those of you following my trip, you'll know that I'd had a nightmare couple of days of travel prior to boarding my flight to South America. To summarise: I was stuck in a snowstorm in Washington DC for most of Thursday, and although I managed to get out that night, I only made it as far as Raleigh. With absolutely no correspondence from American Airlines and with all of the airport hotels at capacity, I had no choice but to sleep overnight at the airport. When I did finally make it to Miami on Friday morning, I had already missed my flight to Belo Horizonte via São Paulo and had to wait more than 12 hours for another flight.
If you want to read the full story, you can find my USA trip report here:
http://www.australianfrequentflyer....p-report-usa-tale-two-57804-3.html#post992933
I'll begin this trip report at Miami International Airport. It's 11pm and I've just boarded my redeye flight direct to Belo Horizonte with American Airlines.
Flight: AA991 Miami - Belo Horizonte
Boeing 767-300 | N359AA
Departure time: 23:40
Arrival time: 10:55 (+1 day)
This was my first time flying long-haul with American Airlines. I was lucky enough to snag an exit row seat (21A) for the 8+ hour flight, but even with that my first impressions were not good. The aircraft was an ancient Boeing 767 at more than 25 years old... and it felt like it, too. There was no in-flight entertainment other than an American soap which played on the main screens for the first couple of hours of the flight (only). Even if I was interested in that kind of thing, I wouldn't have been able to hear it anyway as the sound system wasn't working properly.
The flight was around one-third full but there was a man in the seat next to me. As we took off we got a very nice view of the city lights of Miami but that quickly disappeared as we headed out over the ocean and en-route to Brazil. The flight attendant in the jump seat near me didn't look like he really wanted to be there and he was clutching his venti cup of Starbucks coffee all through takeoff.
Unfortunately I didn't take any photos during the flight as I was too tired, so I'll have to rely on words to describe my experience.
The seat belt sign never went off, but after a while people began to get up anyway and snag an empty row which they could lie down and sleep on. I left it too late and by the time I got up all of the spare sets of seats were taken, usually by only one or two people.
Dinner was served around an hour after takeoff and a choice of chicken or pasta was offered. The meal was nothing to write home about but not awful either.
Two hours after takeoff the lights went out and many passengers were already asleep. I have difficulty sleeping on airplanes at the best of times, especially in an upright economy seat. Even though I was exhausted and had an exit row seat with more than enough legroom, I found it very difficult to get to sleep. I think I slept a total of 2-3 hours on and off during the flight.
The sun eventually came up as we were flying somewhere over Northern Brazil but the cabin remained dark for the rest of the flight as every window shade was closed. Most stayed closed, even during and after landing.
Around an hour before landing, passengers who were awake (around half) were served a very basic breakfast, along with tea and coffee.
The service throughout the flight was just okay. When we landed in Belo Horizonte, the same flight attendant was holding yet another Starbucks cup.
Possibly one of the only good things about the flight was that it got me to the destination I actually needed to get to, and on time. Considering my track record over the previous few days, that was something I really appreciated.
The old bird which brought me to Brazil.
If my experience is consistent with American Airline's usual long-haul offering, then I wouldn't want to fly with them again. Perhaps it is a different story on their newer 777 aircraft, but these old 767s are used frequently on routes between North and South America, as well as trans-Atlantic flights. For example, this aircraft had just done a Paris - New York trip on the day of my flight. In my opinion, the flight was not up to the standard I would expect from a "premium" airline. I probably wouldn't put it in the "worst flight ever" basket but it wasn't great.
Despite the somewhat lengthy process of getting a visa to come to Brazil, I had no problems at the border. I don't think I was asked a single question and no-one even checked my customs declaration card (which I still have). Be warned though, you must get a visa before you travel. If you turn up at the Brazilian border without a valid visa you will be denied entry to the country. Visas are not given on arrival.
Their was a lot of construction going on at the airport in preparation for the World Cup.
Construction work at CNF.
Relieved to finally be in Brazil, my nightmare 3 days of travel were over and thankfully, things went well and truly up from there!
I hate to have to begin this trip report with a negative review, but when I review something I tell it like it is... I promise it will get better from there though!
For those of you following my trip, you'll know that I'd had a nightmare couple of days of travel prior to boarding my flight to South America. To summarise: I was stuck in a snowstorm in Washington DC for most of Thursday, and although I managed to get out that night, I only made it as far as Raleigh. With absolutely no correspondence from American Airlines and with all of the airport hotels at capacity, I had no choice but to sleep overnight at the airport. When I did finally make it to Miami on Friday morning, I had already missed my flight to Belo Horizonte via São Paulo and had to wait more than 12 hours for another flight.
If you want to read the full story, you can find my USA trip report here:
http://www.australianfrequentflyer....p-report-usa-tale-two-57804-3.html#post992933
I'll begin this trip report at Miami International Airport. It's 11pm and I've just boarded my redeye flight direct to Belo Horizonte with American Airlines.
Flight: AA991 Miami - Belo Horizonte
Boeing 767-300 | N359AA
Departure time: 23:40
Arrival time: 10:55 (+1 day)
This was my first time flying long-haul with American Airlines. I was lucky enough to snag an exit row seat (21A) for the 8+ hour flight, but even with that my first impressions were not good. The aircraft was an ancient Boeing 767 at more than 25 years old... and it felt like it, too. There was no in-flight entertainment other than an American soap which played on the main screens for the first couple of hours of the flight (only). Even if I was interested in that kind of thing, I wouldn't have been able to hear it anyway as the sound system wasn't working properly.
The flight was around one-third full but there was a man in the seat next to me. As we took off we got a very nice view of the city lights of Miami but that quickly disappeared as we headed out over the ocean and en-route to Brazil. The flight attendant in the jump seat near me didn't look like he really wanted to be there and he was clutching his venti cup of Starbucks coffee all through takeoff.
Unfortunately I didn't take any photos during the flight as I was too tired, so I'll have to rely on words to describe my experience.
The seat belt sign never went off, but after a while people began to get up anyway and snag an empty row which they could lie down and sleep on. I left it too late and by the time I got up all of the spare sets of seats were taken, usually by only one or two people.
Dinner was served around an hour after takeoff and a choice of chicken or pasta was offered. The meal was nothing to write home about but not awful either.
Two hours after takeoff the lights went out and many passengers were already asleep. I have difficulty sleeping on airplanes at the best of times, especially in an upright economy seat. Even though I was exhausted and had an exit row seat with more than enough legroom, I found it very difficult to get to sleep. I think I slept a total of 2-3 hours on and off during the flight.
The sun eventually came up as we were flying somewhere over Northern Brazil but the cabin remained dark for the rest of the flight as every window shade was closed. Most stayed closed, even during and after landing.
Around an hour before landing, passengers who were awake (around half) were served a very basic breakfast, along with tea and coffee.
The service throughout the flight was just okay. When we landed in Belo Horizonte, the same flight attendant was holding yet another Starbucks cup.
Possibly one of the only good things about the flight was that it got me to the destination I actually needed to get to, and on time. Considering my track record over the previous few days, that was something I really appreciated.
The old bird which brought me to Brazil.
If my experience is consistent with American Airline's usual long-haul offering, then I wouldn't want to fly with them again. Perhaps it is a different story on their newer 777 aircraft, but these old 767s are used frequently on routes between North and South America, as well as trans-Atlantic flights. For example, this aircraft had just done a Paris - New York trip on the day of my flight. In my opinion, the flight was not up to the standard I would expect from a "premium" airline. I probably wouldn't put it in the "worst flight ever" basket but it wasn't great.
Despite the somewhat lengthy process of getting a visa to come to Brazil, I had no problems at the border. I don't think I was asked a single question and no-one even checked my customs declaration card (which I still have). Be warned though, you must get a visa before you travel. If you turn up at the Brazilian border without a valid visa you will be denied entry to the country. Visas are not given on arrival.
Their was a lot of construction going on at the airport in preparation for the World Cup.
Construction work at CNF.
Relieved to finally be in Brazil, my nightmare 3 days of travel were over and thankfully, things went well and truly up from there!