Tripcover-What Happened?

[RB]

We are hiring a vehicle next month & have sourced a few quotes for cover. We had received good customer service & liked the policy wording. Today I went to convert a quote to a policy & received the following.
We are sorry but due to a change to our terms Tripcover cannot sell you a policy at the moment.

All existing policies purchased through our website are still valid.
Existing customers can contact Allianz Global Assistance on
1300 735 154
or email us at [email protected].

The above 1300 number does not answer. Anyone aware of what has happened.

 

[jonboixxx]

We are hiring a vehicle next month & have sourced a few quotes for cover. We had received good customer service & liked the policy wording. Today I went to convert a quote to a policy & received the following.
We are sorry but due to a change to our terms Tripcover cannot sell you a policy at the moment.

All existing policies purchased through our website are still valid.
Existing customers can contact Allianz Global Assistance on
1300 735 154
or email us at [email protected].

The above 1300 number does not answer. Anyone aware of what has happened.

Sorry, probably too late, and also unhelpful;

I have hired cars for 30 years without incident, and probably saved the cost of a new vehicle in that time let alone covering the premiums; I have always taken minimum cover.