UK Budget Car Hire ripoff?

[steve99]

Hi
Have I got cause to complain?
In Feb I hired a car with UK Budget for a car in Germany, automatic with a sat nav.
When I got to Nurnberg I was given a car which had sat nav installed but then I was charged a counter charge for hire of the sat nav of Euro48.
I have written twice to UK Budget but have been told that a I had asked for sat nav and was given it then I have no grounds for complaint on being charged for it.
I am sure Budget doesn't rip out the sat nav when the hirer doesn't ask for it.
Am I being too precious with this? Should I just put it down to experience?
I would appreciate advice if I should escalate the complaint.

 

[opusman]

Kind of like paying for an exit row seat. There's a chance you might have got one for free anyway, but if you're prepared to pay up front for it no company is going to turn you down.

 

[Duffa]

Reverse for me.
Twice in past 7 European hires, I've been given a vehicle with factory satnav, without asking or paying.
In one case, a Volvo, I was two days into the trip when the car binged at me while "speeding" through a small village (at 2mph above the 30mph limit). I hadn't even noticed it was fitted and wasn't told at pickup.
As always YMMV