Let's hope United do not copy Delta's new Playbook.
Worrying signs.
In a stunning move by a major U.S. carrier – especially at a time when airlines are still trying to lure back travelers they lost to the pandemic – Delta Air Lines has announced it will no longer award frequent flier miles to customers who purchase Basic Economy tickets, the lowest fare available on the carrier.
It is believed to be the first time a major U.S. airline has stripped loyalty points from customers who purchase the cheapest fare, according to the Minneapolis Star-Tribune.
The newspaper said customers will not receive credit toward increasing their tier status in Delta’s Medallion program. Passengers who change a basic economy fare will receive a bonus flight credit before the new rule goes into effect starting next year, and they will be able to make ticket changes without the change fee.
