Upgrade for saver class to flexi using points. Frustrated.

[droche2004]

I am tired of being referred to the carriers terms and conditions when speaking to virgin
Why can I upgrade from flexi to business using points and not from saver to flexi.
All they can say its in the terms and cons, I don't want to hear that I want to know why.
I just want virgin to tell me why instead of hiding behind words... Frustrated today with service.
4 business class upgrades and heaps of points that I cannot use. it just doesnt make sense to me

 

[Fruitcake]

The reason is pretty simple. You can't upgrade from Saver to Flexi using points because it's simply not a product that Velocity offers. It's not even a 'terms and conditions' thing.

In fact I'm not aware of any program that allows you to upgrade from discount Y to full Y using points.

Just as you can't upgrade from Y+ to F on QF using points. They simply don't offer it.

 

[777]

The whole point of a saver is that they are *NOT* upgradeable. That's why they are cheaper. If you want an upgradeable fare you need to pay for it.

 

[oz_mark]

I am going to take a complete stab at this and suggest that the reason may well be that no one thought of it.

I can understand the reasons you may want to do this (to get the inclusions - baggage, the food etc).

In your case, I guess the double hope save->Flexi -> Business. If that is the case, perhaps an extra tier of awards for those tryint to get from Saver to Business.

 

[mik01]

If you want To use your free business upgrades, just fork out for the fare difference plus change fee to flexi. It's still a bargain and definitely worth it on longer flights