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16.2 Flight Upgrades - for Travel Within Australia (on flights QF400 and above and travel on domestic legs of QF1-399)
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16.2.2 Flight Upgrades cancelled within 24 hours of flight departure, or failure to board a booked flight (no-show), will result in the loss of the Flight Upgrade and any Points used to redeem the Flight Upgrade. Flight Upgrades cancelled more than 24 hours prior to departure may be refunded and will incur a Refund of Unused Flight Upgrade Fee ([5K]see the Fee Schedule).