Recently booked a car in the US through National Car Rental, was a quite cheap rate with CDW/LDW included, but when I got the quote it added a pre-paid fuel charge into the quote. WHen I clicked on the link it said that you could remove this on request when picking up the vehicle, except for Europeans renting vehicles in the US.
Suddenly, for the purpose of this rule, Australia is now part of Europe (forgive me for not working this out for myself). In fact, if I remember correctly my booking was listed as being sourced from the UK. :evil:
In any event, they were unable to remove the prepaid fuel charge and as a result got slugged with 40USD (which is a lot of AUD these days) even though I only drove 60 miles.
Have written a complaint, will see what happens, but a warning to those booking cars in the US to read the fine print very carefully.
Suddenly, for the purpose of this rule, Australia is now part of Europe (forgive me for not working this out for myself). In fact, if I remember correctly my booking was listed as being sourced from the UK. :evil:
In any event, they were unable to remove the prepaid fuel charge and as a result got slugged with 40USD (which is a lot of AUD these days) even though I only drove 60 miles.
Have written a complaint, will see what happens, but a warning to those booking cars in the US to read the fine print very carefully.