Thanks Mattg. For some reason I can never bring up redemption options from Canberra. I presume this can be done via the call center?
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I've been trying on the app without success but I'll try again when I'm home via the EK website. Which method have you been using?
Interesting comment, could you mention specific issues (or are you not travelling any more?).Thanks. Must be an app problem. I've found it to be quite buggy. I'm pleased to know I can drawdown the measly 19000 points I have left (after flying exclusively with EK in 2017 I have no intention of seeing the inside of their j cabin for a very long time).
Fair enough, Thanks for your comments.After 6 x CBR - KBL flights in 11 months I got very familiar with the top deck of an EK A380, right down to the same meals, ife which barely changed and on a few occasions even the same staff. I was not hugely impressed by the whole experience and now that I am CBR based again I won't chose to fly them if I can help it. It was nothing I can put my finger on but EK just didn't float my boat.