VA 2 LAX-SYD-MEL – Quick Report

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VA 2 LAX-SYD-MEL – Quick Report

We flew VA 2 LAX-SYD-MEL on Sat Sep 26 dep LAX 20:20 / arr SYD Mon Sep 28 06:20 so thought I should provide a few quick notes:

LAX ARR: Arrived T1 on Southwest from Houston at 18:20 – easy stroll from T1 to T3 to VAQ check in

CHECK IN: As stated above check in is T3 - we arrived and nobody waiting in J line so imm check in – prompt courteous procedure

*A LOUNGE: Strolled from T3 to Tom Bradley to pass security then into *A J Lounge. I really like this lounge – ticks all the boxes – and WOW – the new outside deck out back now open - view of Terminal works not that appealing but once completed will be great place to chill – just beautiful sitting outside sipping the Mumm Napa – I had this last year also and IMHO very drinkable – very drinkable. Food offerings just OK – many of the in seat USB charging points just do not work – showers good albeit a 30min wait – still the time flew and time to board.

BOARDING: What’s happened here? Last year nothing short of a ZOO – this year perfectly orderly – well done VA – see stuff can improve.

ON BOARD: Selected 3H/3K as 3H gives me a good overall view of main cabin – you could not shoe horn me into that mini cabin behind bar but thank God we are all different huh? First thing I notice on board are gone are the tall banded Champers glasses – Blackcat20 our favourite Champers glasses are no more – replaced by stemless Vegemite glasses – progress can be so soul destroying – too many spillages apparently – but the Ayala 2006 Millesime served is a very very nice drop for Intl J – big tick VA.

CREW: We had Kate looking after us – what can I say – Kate was SPECTACULAR – just a gorgeous young lady who was so pleasant – so obliging with just a lovely manner – Kate was a STAR. Indeed I spend plenty time on board long haul just watching crew as they go about the business – the 4 cabin crew on this flight were FABULOUS – they were so pleasant and obliging to ALL pax from what I can see – well done VA this is one area where you excel – I have done maybe 5 or 6 LAX-MEL/SYD/BNE now and the crew at ALL times have been excellent – faultless in fact. YES – I have sent off feedback to VA re the service we received from cabin crew and Kate in particular on this flt.

FOOD: Excellent! Except for the beetroot soup – BEETROOT SOUP? Give me a break – what is it with these Celebrity Chef ‘flogs’ who dream up these ridiculous concoctions? For the main Cruiserette had the Barramundi fillet – sensational piece of fish – I would accept it any good restaurant and be very happy with it – I had the Beef short rib – was also pretty good. Cheeses were excellent! And how can you ever go wrong with vanilla ice cream with red wine or champers – works for me!

Resize of VA Food 1.jpg

Breakfast was about as good as a breakfast on a 15hr flt can be – but at least VA provided an excellent large hot English Breakfast tea – then another – then another.

Resize of VA Food 2.jpg

WINES: As mentioned above the Ayala was excellent – the reds well questionable to say the least – see here:

Resize of VA Wine.jpg

Now seriously – a 2014 Shiraz? Really? It was just not up to scratch – clearly still needs it’s nappy! The Coriole Cabernet much better – still too young but very drinkable. (Life is too short to waste in white wine sorry)

SEAT/BED: Yep that seat / bed way past it’s use by date. OK to sit in – the total lack of adjustability once tray table employed is absolute PITA – always has been – bed only just acceptable when deployed – Cruiserette slept like a baby – motion sickness tablets and a couple glasses champs and she could sleep 24 hours straight – I must have gotten sufficient sleep as I felt really good on arr and rest of day – the sooner the new seats employed the better – these are now way out of date.

SYD ARR: OMG – that SYD arr is nightmare – I am so glad MEL my home port – that transfer Int->Dom just a nightmare IMHO – clearing customs was just a disgrace – those bloody public servants justifying their positions sickens me no end – and the way they speak to non-English speaking visitors is just DISGRACEFUL – as an Australian I just feel embarrassed the way they treat some of our foreign visitors. The only redeeming point in this arr/trsfr is that bus dropped us off right at The Lunge kerb entry – that is certainly a plus.

OVERALL: VA again provided an excellent experience – really a pleasure to fly them – upgrade the seats and come to grips with SYD arr and this is an excellent Intl J product.
 
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Bummer about the glasses, I love them. Lucky I have a set (and they seem to bounce when dropped).
Agree on thr non moving seat when tray deployed but otherwise the seats are ok with the new thicker mattress.
 
VA should get rid of their sommeliers ASAP, the reds in J are so wrong!
Maybe they can hire the wine panel QF dissolved recently ;)
 
<snip>

SYD ARR: OMG – that SYD arr is nightmare – I am so glad MEL my home port – that transfer Int->Dom just a nightmare IMHO – clearing customs was just a disgrace – those bloody public servants justifying their positions sickens me no end – and the way they speak to non-English speaking visitors is just DISGRACEFUL – as an Australian I just feel embarrassed the way they treat some of our foreign visitors. The only redeeming point in this arr/trsfr is that bus dropped us off right at The Lunge kerb entry – that is certainly a plus.

<snip>.

Thanks for that report - very useful for me as I'm thinking of doing VA next trip to try to get up to Gold.

Sorry to only pick up on the para above, but I couldn't agree more. Its actually in MEL that I've mostly seen the rudeness of 'officers' wandering round the baggage areas (not the ones checking docs at the head of the queues); barking at people to join THAT line etc, pointing rudely, especially when it wouldn't surprise if the people being barked at didn't have English as a first language; simply 'bullying' in the modern parlance.

I've written twice to complain (Customs and immigration manager at MEL), cc to Airport CEO; Union, Minister's office (FWIW) and then followed up when I got a fob-off; one time they got the cc video out and acknowledged that the guy concerned 'appeared to be speaking louder than necessary'.
 
VA def have their best FAs on the international routes. Your report pretty well sums up a typical VA J flight.
 
Never had a bad FA on VA J across the pacific. They've all been a delight.
 
I wouldn't have thought they served wines under $20 per bottle in J - what are the economy wines worth

St Hallett Black Clay 2014 Shiraz $17.99 per bottle

http://www.danmurphys.com.au/product/DM_ER_1000002696_09912-12/coriole-redstone-cabernet-sauvignon-2013 $18.99 per bottle
 
Now seriously – a 2014 Shiraz? Really? It was just not up to scratch – clearly still needs it’s nappy! The Coriole Cabernet much better – still too young but very drinkable.

It's not just about age with Shiraz and you usually don't want it to be too old. I'm commenting because I've got a glass of 2013 Clonakilla Hilltops in my hand and it's pretty darn good. The thing is, it lands at just a touch over $20 so I imagine it would be outside the price limit that VA has for wine in J. And I think that's the real issue - genuinely good wine is either going to be over VA's budget for J wine or else not made in sufficient quantities to sit on their list.
 
VA1 and 2 are my go to choice into the US for my leisure trips and I've always had excellent FA too.

Interesting comments though on SYD arrivals - I've come through on average 4-5 times a year for the last 13 years and have never had a bad experience or seen other travellers treated badly. Not saying it does not happen but it surprises me!
 
How have they fixed the zoo at lax boarding?
Last year it was left side business call and still pushing and shoving to get on
 
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How have they fixed the zoo at lax boarding?
Last year it was left side business call and still pushing and shoving to get on

I can only suggest the brought in some gate agents from Oz over to show how VA do it.
 
How have they fixed the zoo at lax boarding?
Last year it was left side business call and still pushing and shoving to get on
Yes we experienced the hordes pushing and shoving last year also - but totally changed this year - barding was just so orderly - Y pax all lined up in a real line not the mob crowded around boarding entry as last year - as J pax we walked straight through - nobody in front us - no group of Y pax blocking access - just so civilised - priority boarding as it should be.
 
I agree on the wine lists. The A330 transcon flights are no better.

They need an AFF wine panel to arrange their wine lists
 
I mean pushing and shoving in the business call \line on the left side....
Do they have more people boarding J or still a line\que to passport check?
 
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