I am VA Gold and have just checked in online for a QR flight which departs tomorrow from DUB. My VA FF number is shown on the boarding pass but is followed by /SL.
I had reason to call the QR help centre last week and when I asked them to confirm that my VA number was linked to the booking the agent confirmed that it was and that their system showed my status as Silver. When I made the booking my status was indeed Silver.
Should it simply be a case of presenting my VA Gold card at check-in and in transit in Doha, in order to get the published benefits? Or do you think I should put in a call to QR or VA today?
I had reason to call the QR help centre last week and when I asked them to confirm that my VA number was linked to the booking the agent confirmed that it was and that their system showed my status as Silver. When I made the booking my status was indeed Silver.
Should it simply be a case of presenting my VA Gold card at check-in and in transit in Doha, in order to get the published benefits? Or do you think I should put in a call to QR or VA today?