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- Feb 12, 2008
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I booked 2x Flex MEL-ADL-DPS and upgraded the International leg to Business Class for 9,900 points each. Considering that they were asking 8,900 points for the MEL-ADL leg, that’s a steal in itself, but not what I’m here to discuss.
Upon completion of the booking and points upgrade, I noticed that the booking summary included a section titled “Flight Upgrades Confirmed”. Each upgrade has been explicitly priced at $79.20 (See screenshot). I was unable to upgrade the booking myself online, so I had to get an agent to do it for me over the phone. When I brought these values to her attention she seemed puzzled and intimated that perhaps this information wasn’t for the public to see and that she would pursue this matter with her Team Leader.
So, has Velocity inadvertently publicised their internal cost of points? 9,900 points = $79.20. That’s exactly 0.8 cents per point. Interesting to note that the points upgrade cost of $158.40 added to the original total of $1327.24 to create a new Booking Total.
I can’t recall seeing this breakdown before so perhaps a temporary feature (until it’s removed) following last weekend’s system upgrade?
Upon completion of the booking and points upgrade, I noticed that the booking summary included a section titled “Flight Upgrades Confirmed”. Each upgrade has been explicitly priced at $79.20 (See screenshot). I was unable to upgrade the booking myself online, so I had to get an agent to do it for me over the phone. When I brought these values to her attention she seemed puzzled and intimated that perhaps this information wasn’t for the public to see and that she would pursue this matter with her Team Leader.
So, has Velocity inadvertently publicised their internal cost of points? 9,900 points = $79.20. That’s exactly 0.8 cents per point. Interesting to note that the points upgrade cost of $158.40 added to the original total of $1327.24 to create a new Booking Total.
I can’t recall seeing this breakdown before so perhaps a temporary feature (until it’s removed) following last weekend’s system upgrade?